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Datamark

BPO and contact center services provider

Director of Global Site Selection and Expansion

Facilities ManagementConfirmed live in the last 24 hours
Full-timeEl Paso, TX, USA

About the Job

Requirements

  • Develop and lead a global facilities management strategy aligned with organizational goals.
  • Lead the design, planning, construction, and maintenance of all company facilities and properties.
  • Plan and facilitate future site selection and infrastructure initiatives, including a proactive approach to territory expansion beyond current locations.
  • Establish, monitor, and manage departmental budgets; optimize operational costs while ensuring service excellence.
  • Ensure compliance with applicable environmental, health, safety, and regulatory requirements in each country of operation.
  • Evaluate and negotiate contracts with vendors and service providers to secure cost-effective, quality services.
  • Drive sustainability initiatives to reduce environmental impact and support company goals.
  • Develop crisis response and business continuity plans related to facility operations.
  • Ensure facilities processes are well-defined and include regular inspection, evaluation, and timely replacement or repair of critical facility systems.
  • Be authorized to work in the United States for any employer; employment visa sponsorship or takeover of sponsorship is unavailable.
  • Hold a bachelor's degree in Facilities Management, Business Administration, or a related field.
  • Have at least 10 years of progressive global facilities management experience overseeing multi-site operations across diverse geographical locations.
  • Have at least 5 years of experience in a senior leadership facilities position or similar position.
  • Be willing to travel as needed to global facilities.

Responsibilities

  • Lead the global facilities management strategy and oversee facilities operations across the United States, Mexico, and India.
  • Collaborate with senior leadership to align organizational growth strategies and plan future site selection and potential expansion territories.
  • Travel to global sites and, as needed, support new expansion projects.

Desired Qualifications

  • Hold a master's degree.
  • Have certifications in Facilities Management, such as CFM, FMP, or equivalent.
  • Have experience with BPO or contact center facilities.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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