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Flourish Research

Clinical trial optimization and operations efficiency

Physician Relationship Account Manager

Account ManagementPosted on Oct 29
Full-timeRemote in USA$65k - $82k /yr

About the Job

Requirements

  • Ability to travel within the assigned territory and maintain reliable transportation.
  • Ability to properly lift thirty-five pounds and occasionally more than thirty-five pounds.

Responsibilities

  • Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
  • Support practice onboarding by reviewing partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.
  • Educate physicians and office teams on active and upcoming studies using approved materials, and coordinate clinical questions with the research team.
  • Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.
  • Provide ongoing support across physician education, bidirectional referral, and virtual sub-investigator partnership programs.
  • Document physician engagement and contracted activities accurately; coordinate payment documentation, submissions, and follow-up through established processes.
  • Maintain current customer relationship management records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.
  • Collaborate with the Physician Engagement team and Research Concierge during partnership transitions and escalate concerns requiring strategic relationship support.
  • Protect confidential information and follow applicable policies, agreement requirements, and professional standards.
  • Represent Flourish Research professionally and courteously in verbal and written communication and appearance when interacting with staff, clients, and vendors.
  • Perform additional duties as assigned by management.
  • Travel regularly within the assigned territory, work in partner physician offices and remotely, use a computer daily, and occasionally work evenings and weekends.

About the Company

Flourish Research

Clinical trial optimization and operations efficiency

Flourish Research helps healthcare and pharmaceutical clients run clinical trials more efficiently. It offers tailored optimization services that improve trial operations, aiming to reduce time and costs to bring new treatments to market. The company leverages decades of experience to provide quality-driven solutions, focusing on expanding capabilities, developing healthy teams, and implementing processes that enhance speed and quality across trial activities. Flourish Research differentiates itself by its client-specific approaches and strong emphasis on quality, team development, and operational excellence to deliver reliable trial outcomes.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Apex, NC
Founded
2021

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