University of Southern California

Research university in Los Angeles, CA

Patient Care Assistant - 5 E Tele

Nursing & Frontline Patient CareUpdated on Nov 13

Full-timeLos Angeles, CA, USA$22.88 - $38.90 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
Ability to communicate effectively in English, both verbally and in writing, is required.
Certified Nursing Assistant certification from the California Department of Public Health is required.
Basic Life Support certification as a Healthcare Provider from the American Heart Association is required.
Fire Life Safety Training for Los Angeles City is required; if the employee does not have a card upon hire, it must be obtained within 30 days of hire and renewed before expiration.
One year of experience in a health care setting is preferred.

Responsibilities

Provide nursing staff support in patient care delivery, clerical functions, organization of the unit environment, and equipment setup and maintenance, with emphasis varying by assigned unit.
Respond to patient calls within 10 minutes, anticipate patient needs, make proactive rounds to reduce patient calls, maintain positive behavior toward patients and visitors, and provide the registered nurse with data related to patient assessment.
Contribute input to the patient’s plan of care and accurately implement its interventions in collaboration with the registered nurse.
Perform essential skills that contribute to positive patient outcomes according to routing, physician orders, and registered nurse direction, including taking vital signs and daily weights; monitoring intake and output; providing hygiene care, including bathing, perineal care, oral care, bedtime care, and hair care; keeping patient rooms organized; assisting with meals and feeding; supporting ambulation and mobility; turning bedridden patients every two hours; transferring patients between bed and chair; and providing fresh water at the beginning and end of the shift and as needed.
Prioritize patient needs appropriately.
Maintain a safe physical environment and ensure safe operation of patient-care equipment, including keeping call lights and telephones within reach, clearing floors of fall hazards, and maintaining uncluttered access to bathrooms, ambulation routes, and emergency equipment such as commodes, walkers, shower chairs, intravenous poles, beds, tables, and chairs.
Document all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.
Make presence known before entering a room or private area, identify and introduce oneself to patients and visitors, explain the plan of care to patients, and avoid inappropriate discussions about other patients or unit operations.
Use computerized systems to send messages, document care, and communicate patient and unit needs to other departments; follow the department’s communication lines.
Report pertinent information, significant changes in patient condition, patient and family concerns, and patient refusal of care to the registered nurse or charge nurse in a timely manner.
Report a patient’s inability to perform self-care and describe actions taken that were ineffective.
Collaborate actively with the registered nurse at the beginning and throughout the shift regarding patient care and data collection.
Maintain continuous survey readiness in the unit, including keeping food and drink out of the nurses’ station, preventing open containers in the patient pantry and outside food in the patient refrigerator, keeping boxes and other items off the floor, keeping the staff refrigerator clean, covering linens at all times, keeping fire doors closed, and maintaining a clean and tidy nurses’ station, locker room, and pantry.
Maintain patient confidentiality and protect the confidentiality of patient records and other written information.
Perform other related duties as assigned.

The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned

Essential Duties

Patient Satisfaction: • Responds to patient call within 10 minutes. • Anticipates pts needs • Proactively makes rounds to reduce patient calls • Maintains positive behaviors toward patients and visitors • Smiles and is pleasant during all interactions • Provides RN with necessary data related to patient assessment. • Contributes input into the patient’s plan of care and accurately implements interventions on the patient’s plan of care, in collaboration with the RN.
Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair • Provides fresh water at beginning and end of shift and prn • Appropriately prioritizes patient needs
Safety: • Ensures safe physical environment and ensures safe operation of patient-care equipment • Call light/telephone with reach • Floors clear of fall hazards • Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. • Commodes • Walkers • Shower chairs • IV poles • Beds • Tables/Chairs
Documentation • Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.
Communication: • Makes presence known before entering a room or private area • Identifies/introduces self to patient and visitors • Explains plan of care to the patient • Does not engage in inappropriate discussions regarding other patients and unit operations • Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. • Knows and follows line of communication within the department. • Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. • Reports to RN/Charge Nurse patient’s inability to perform self-care and describes actions taken which were ineffective. • Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.
Regulatory agency i.e.: • Ensures that the unit is in continuous survey readiness • No food/drink in nurses station • No open containers in patient pantry • No outside food in patient refrigerator • No boxes etc. or floor • Staff refrigerator kept clean • Linens covered at all times • Keep fire door closed • Maintain clean/tidy nurses station, locker room, pantry
Maintain patient confidentiality
Ensures confidentiality of patient records and other written information
Performs other related duties as assigned.

Qualifications

Req High School or equivalent
Pref 1 year Experience in a health care setting
Req Ability to communicate effectively in English both verbally and in writing.
Req Certified Nursing Assistant (CA DPH)
Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials.

The hourly rate range for this position is $22.88 - $38.90. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$153833.htmld

About the Company

University of Southern California

Research university in Los Angeles, CA

The University of Southern California is a private research university with academic programs across the arts, sciences, business, engineering, law, health, and other professional fields.

Company size: Not listed
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