HR Operating Model Specialist – Consultant/Senior Consultant

CAPGEMINI INVENT

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. 

YOUR PROFILE

• Proven experience in HR transformation and supporting HR operating model changes within complex organisations.
• A deep understanding of HR, HR shared services, and HR Operational Delivery, including high-level knowledge of HR systems, Payroll, Time Management and Benefits.
• Skilled in data‑led analysis and problem solving, able to simplify complexity and translate insights into clear recommendations.
• Highly collaborative, confident engaging a diverse range of stakeholders, facilitating workshops, and being able to reach alignment across diverse teams.
• A proactive, delivery‑focused mindset, demonstrating sound judgement, adaptability, and a passion for improving employee and service‑experience outcomes.

Optional:

• Required certifications, licenses or languages
• Currently working in a Consulting firm, and/or in industry but having a Consulting aspect.
• HR and/or Project Management qualifications (e.g. CIPD, Prince2).
• Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery. 

YOUR ROLE

In this role, you will support complex, large scale HR transformation programmes, translating operating model design ambition into actionable, enterprise wide change.

As a HR Operating Model Specialist, you will shape how our People function delivers high‑quality, efficient and future‑ready services. Working within Employee Experience & HR team, you will contribute to the design and optimisation of operating models, enabling seamless, insight‑driven and scalable HR ecosystems that supports our clients’ organisational strategy and enhances the employee experience.

In this role you will play a key role in:

• Supporting the delivery of HR transformation projects, contributing to operating model design, process improvement, workforce analysis and change management
• Reviewing and optimising end‑to‑end HR processes, identifying opportunities to improve service quality, clarity, governance and cross‑functional alignment.
• Undertaking research, analytics, and benchmarking activities to identify issues and generate data‑driven insights that help to shape client strategies.
• Supporting the adoption of new ways of working, embedding continuous improvement, capability uplift and a culture of operational excellence across our clients’ organisations.
• Contribute to business development through proposal writing, client presentations, and thought leadership. 

As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

WHAT YOU'LL LOVE ABOUT WORKING HERE?

You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible. 

 
We are delighted to have received the ‘Glassdoor Best Places to work UK’ accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page.

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

We are a Disability Confident Employer

Capgemini is proud to be a  Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Bristol, Manchester, Glasgow or Newcastle as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.