Diageo

Global premium spirits and beer producer

Business Strategy & Transformation Partner

Business OperationsConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

At least 3 years of experience.
Experience planning, designing, and executing large transformation programs, especially in Supply and Commercial areas of consumer packaged goods businesses.
Experience with change management and program execution.
Knowledge of business process management systems, systems thinking, and Lean Six Sigma certification.
Proficiency with Microsoft Office and Power BI; exposure to artificial intelligence models is expected or desired.
Strong communication skills sufficient to engage with North America executive and senior leadership teams.

Responsibilities

Partner with North America business domain leaders to understand strategic objectives, opportunities, competitive positioning, and cost and growth targets.
Report and manage the North America transformation agenda, ensuring initiatives are connected across functions, key performance indicators and business outcomes are clear, and programs progress according to planned timelines and outcomes.
Evaluate and effect Global Business Services participation in the North America transformation agenda.
Facilitate structured discovery sessions to ensure North America and Global Business Services requirements are fully elaborated, captured, and considered throughout the solutions development lifecycle.
Translate business strategy and requirements into clear value propositions and initiative roadmaps.
Design end-to-end Global Business Services process, policy, and organization architectures using standardized, scalable constructs that enable repeatability and margin optimization.
With domain specialists in process, technology, data, and commercial areas, lead solution architecture and ensure alignment across business architecture, technology architecture, and operational capabilities.
Define solution and service scope.
Develop client experience blueprints.
Design processes and controls.
Develop technology architecture and design.
Define the operating model and governance structure.
Define the service lifecycle model, including onboarding, offboarding, and in-flight change.
Develop service-level agreement and operational-level agreement frameworks.
Ensure compliance with applicable regulatory, security, controls, and risk frameworks, such as SOC 1.
Define the delivery model, including global, local, or hybrid delivery.
Develop the business case.
Support business case development, including cost structures and investment requirements.
Use data and analytics to drive transformation decisions, measure value realization, and provide actionable insights to senior leadership through executive dashboards, key performance indicator scorecards, and business performance reporting.
Recognize and understand emerging industry and technology trends and identify their potential impact and opportunities for Global Business Services to contribute to transformation.
Drive standardization, automation, and continuous improvement across processes.

Desired Qualifications

Exposure to artificial intelligence models.

Job Description :

Business Strategy & Transformation Partner

Partner with business domain leaders within Diageo North America (NAM) to understand strategic objectives, opportunities, competitive positioning, and cost/growth targets.
Report/manage overall Transformation agenda for NAM ensuring initiatives are connected across functions, there is clarity on KPI and Business outcomes being impacted and programs are progressing to planned timeline and outcomes.
Evaluate and effect Diageo’s GBS (Global Business Services) participation in the NAM transformation agenda.
Facilitate structured discovery sessions that ensure NAM and GBS requirements are fully elaborated, captured and considered throughout the solutions development lifecycle.
Translate the business strategy and requirements into clear value propositions and initiative roadmaps.

Global Business Services Solution Identification & Execution

Design end-to-end GBS process, policy and organization architectures that incorporate standardized, scalable constructs that enable repeatability and margin optimization.
With the support of domain specialists, including process, technology data and commercial, lead the overall solution architecture, ensuring alignment between business architecture, technology architecture, and operational capabilities, including;
- Solution / service scope definition
- Client experience blueprints
- Process and controls design
- Technology architecture and design
- Operating model and governance structure
- Service lifecycle model (including onboarding, offboarding and in-flight change)
- SLA/OLA frameworks
- Ensure compliance with regulatory, security, controls and risk frameworks where applicable (e.g. SOC1)
- Delivery model (global/local/hybrid)
- Business Case
Support business case development including cost structures and investment requirements.
Use data and analytics to drive transformation decisions, measure value realization, and provide actionable insights to senior leadership through executive dashboards, KPI scorecards, and business performance reporting.
Recognize and understand emerging industry and technology trends to identify their potential impact and opportunity for GBS to play a role in transformation
Drive standardization, automation, and continuous improvement across processes

Skills and Experiences expected:

BPMS (Business process management systems), Systems thinking, L6S certification.
Planning, design and execution of large transformation programs especially in Supply and Commercial areas of CPG businesses.
Change management and program execution.
Strong communication skills.. good enough to engage with NAM Exec/SL’s.
Tools - MS Office, power BI, exposure to AI models?
Minimum of 3 years of experience
Location – 3WTC/Stamford (hybrid model of 3 days in office and 2 remote)

Worker Type :

Regular

Primary Location:

3WTC

Additional Locations :

Stamford

Job Posting Start Date :

2026-08-25

About the Company

Diageo

Global premium spirits and beer producer

Diageo is a global leader in premium drinks, with a portfolio of more than 200 brands across spirits and beer that are sold in about 180 countries. Its products are alcoholic beverages from centuries-old names to new brands, distributed worldwide to reach a diverse consumer base. The company manages a wide range of brands rather than focusing on a single product, and it uses its scale, global presence, and portfolio breadth to reach customers wherever they are. Diageo differentiates itself through its large, diverse brand mix, its international reach, and its ongoing focus on shaping the future of the business while considering its social and environmental impact. The company's goal is to raise the bar for people and the planet by investing in the future and acting with responsibility toward communities and the environment.

Company size: 10,001+
Company stage: IPO
Headquarters: London, United Kingdom
Founded: 1997

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