Salary range: $60,000-$125,000

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Rodenhiser has been crafting an elite team of HVAC technicians since 1928 who service thousands of happy customers throughout Massachusetts. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere.

HVAC Service Technician Job Description:

Diagnose and repair heating and cooling systems in order to lead customers to informed, and confident buying decisions.

Key Duties:

Complete HVAC residential service calls within your area of expertise.
Establish customer rapport to instill confidence in team and deliver the right products and services.
Ask proper lifestyle questions to troubleshoot system malfunctions.
Educate and assist customers in choosing the best finance options and maintenance plans.
Complete follow up calls assisting HVAC Service & Install departments
Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations.
Explain replacement opportunities for aging, inefficient or underperforming systems.
Maintain a clean, organized job site and well inventoried truck.

Requirements for our HVAC Service Technicians:

Must have a current EPA universal certificate.
Valid driver’s license and clean driving record.
Hold at least one state license or certification.
Demonstrated proficiency in all Junior Service Technician abilities.
Competent in the use of all tools and resources related to basic service calls.
Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards.

Why Choose Rodenhiser?

You are prepared. Our in-house training provides you hands-on experience with state-of-the-art equipment.
You are never rushed. Rodenhiser’s scheduling ensures you will always have sufficient time to fully evaluate and fix the problem.
You are never alone. Our team of nearly 100 experienced technicians create an in-the-field network you can always rely on.
You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day.
You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.
You advance. We provide you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us.

What We Offer

A career with purpose and growth in a respected, family-owned business.
A supportive team that takes pride in helping clients and each other.
Leadership that values your voice, your time, and your future.
A culture where Nice People deliver Great Service – and it starts with you.

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $60,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefits Package:

Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
Time Off: Paid Vacation, Holidays, Parental Leave
Financial: 401(k) match
Growth: Tuition reimbursement, career development
Perks: Product discounts and more

Join the team where your voice matters and your work makes a difference.

Equal Opportunity Employer, including disabled and veterans.

About the company

Rodenhiser Home Services provides plumbing, heating, air conditioning, and electrical work in the MetroWest Massachusetts area (495/128) with on‑call emergency service. Their offerings include repairs, installations, and routine maintenance performed by licensed, insured technicians who arrive on time and clean up after the work. Work is backed by written warranties and upfront per‑job pricing, with free estimates on new heating and cooling installations. The company differentiates itself through 90+ years of local presence, a satisfaction-guaranteed service model, and a strong emphasis on tidy, reliable service. The goal is to deliver dependable home-system solutions with clear pricing and peace of mind for families and businesses in the community.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

San Francisco, California

Founded

1928

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Simplify's Take

What believers are saying

LinkedIn showed active hiring in August 2026, signaling continued demand and expansion.
Massachusetts approved Rodenhiser as a 2026 NEC continuing-education provider.
The July 2026 Medway Cable sponsorship kept the brand visible in local households.

What critics are saying

BBB logged eight complaints in three years, exposing recurring service and resolution friction.
Licenses on HomeAdvisor showed multiple expirations in 2025 and 2026, raising compliance pressure.
If technician recruiting slips, service quality collapses and customer trust erodes quickly.

What makes Rodenhiser Home Services unique

Since 1928, Rodenhiser bundles plumbing, HVAC, electrical, and drains under one local brand.
Its Holliston headquarters anchors Route 495/128 service density and fast dispatch.
BBB accreditation and A+ rating support trust with homeowners buying emergency repairs.

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Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
Flexible Work Hours
Paid Holidays

Rodenhiser Home Services

HVAC Service Technician

About the job