Content Safety & Top Spender Operations Project Intern
TikTok
Content Safety & Top Spender Operations Project Intern
TikTok
Short-form video platform with ads
Team Introduction The LIVE Operations team is obsessed with everything to do with LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users. We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities: - Own recurring updates, analysis, and root-cause identification for key regional content safety metrics; consolidate and interpret critical cases. - Support top spender customer service operations, including handling daily inquiries, building and maintaining a Q&A knowledge base and intelligence repository, and coordinating with TPA vendors to ensure response timeliness. - Draft promotional and communication copy for top spender-facing campaigns, and support cross-functional coordination across Global, regional, and creator-led campaign rhythms. - Organize daily data for top spender diagnostic and root-cause analysis, produce weekly attribution reports, and provide ongoing information syncs to regional stakeholders.
Minimum Qualifications - Currently enrolled in a bachelor’s degree program or above. - Strong interest in the livestreaming industry, content ecosystem, and platform safety governance. - Able to commit at 3-4 working days per week with a minimum internship duration of 3 months. Preferred Qualifications - Prior experience in livestreaming, guild/MCN operations, creator ecosystems, or data analysis is preferred. - Previous internship or work experience in internet, e-commerce, or technology companies is preferred; backgrounds in sales or marketing are a plus. If you have any questions, please reach out to us at [email protected]
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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