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Kaiser Permanente

Integrated healthcare provider and payer platform

Care Management RN

Medical, Clinical & VeterinaryPosted on Nov 10
Full-timeReno, NV, USANo salary listed

About the Job

Requirements

  • At least two years of registered nurse experience with complex patient cases in a clinical or hospital setting.
  • Graduate of an accredited registered nurse program.
  • High school diploma or General Education Development (GED) is required.
  • Hold a current, unencumbered Nevada registered nurse license issued by the Nevada State Board of Nursing, awarded through examination or endorsement, and have completed at least 750 clock hours of faculty-planned clinical experience and guided learning activities requiring direct supervision by faculty, associate nursing instructional personnel, or an on-site preceptor.
  • Hold Basic Life Support certification at hire.
  • Hold a taxonomy code at hire.

Responsibilities

  • Demonstrate knowledge of Kaiser Permanente quality, safety, and emergency policies and procedures.
  • Demonstrate effective work habits and clinical practice in interactions with patients, colleagues, providers, and leadership; follow procedures for infection prevention and fall prevention, consistently use two patient identifiers, and promptly report safety hazards, accidents, incidents, and unsafe working conditions.
  • Monitor member status and initiate and perform nursing care related to health promotion, supportive or restorative care, disease prevention, ailments, pain, injury, deformity, and physical or mental conditions, applying relevant biological, physical, social, and behavioral science principles.
  • Identify and assess emergency situations and initiate appropriate interventions.
  • Use advanced physical assessment skills to evaluate health status through collection and assessment of health data, consistent with NRS 632.018 and NRS 632.0169.
  • Coordinate care with internal and external customers to facilitate high-quality, timely, cost-effective care and service; support appropriate use of hospital and emergency room services through care coordination for discharged members.
  • Review ordered therapies and treatment plans and validate understanding.
  • Consult and educate staff, physicians, departments, and members about resource management options that maintain quality while efficiently using available resources.
  • Provide culturally relevant education and teaching to members discharged from the hospital and enrolled in the care management panel, and to their families as applicable.
  • Seek information to understand member and patient circumstances, problems, expectations, and needs, and build cooperative relationships with them.
  • Collaborate with primary care teams to determine appropriate population management focus based on quality outcomes.
  • Respond promptly to member and patient needs and resolve problems.
  • Refer patients needing further treatment, evaluation, or assistance to medical or community agencies according to Kaiser Permanente guidelines.
  • Travel locally to facilities to communicate, develop trust, and obtain critical patient and member information for care-plan development.
  • Practice within the scope of professional nursing practice as defined by Nevada licensure, applying clinical knowledge, skill, and judgment consistent with recognized nursing standards and Kaiser Permanente guidelines.
  • Lead the healthcare team through influence and role modeling of effective integrated nursing practice and service, and support physician practices.

Desired Qualifications

  • Experience with population management strategies for quality improvement.
  • Proficiency with Epic and Microsoft Office applications, including Outlook, Teams, Word, and Excel.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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