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Harvey

Builds AI software for lawyers

Legal Engineer - Product Specialist

Customer Education & Training +1Updated on Nov 6
Full-timeStockholm, SwedenNo salary listed

About the Job

Requirements

  • Fluency in Swedish is required.
  • A JD or equivalent legal qualification is required.
  • At least 3 years of experience practicing law within a top in-house team is required.
  • The candidate must be able to establish relationships with key decision makers and build credibility at all levels.
  • The candidate must be able to present to legal and executive audiences, including impromptu whiteboard presentations and presentations or demos.
  • A strong understanding of legal processes and the challenges faced by legal professionals is required.
  • Curiosity about AI’s potential to transform the legal industry is required.

Responsibilities

  • Build trusted relationships with law firm and in-house legal teams by understanding their workflows and providing tailored guidance on incorporating Harvey’s AI into daily practice.
  • Design and lead onboarding sessions, training workshops, and ongoing enablement programs to drive adoption and maximize the value of Harvey’s platform.
  • Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
  • Identify obstacles to adoption by engaging users, then develop and implement strategies to overcome them.
  • Translate legal practice needs into actionable feedback for product and engineering teams to inform product development.
  • Monitor usage trends and identify at-risk accounts or untapped opportunities, then work cross-functionally to re-engage users and showcase new or underutilized capabilities.
  • Contribute customer-facing content, including training materials, use case guides, and FAQ resources, to support customer success across practice areas.
  • Represent Harvey’s AI platform to lawyers by providing high-quality, domain-specific guidance.
  • Travel as needed to customer and company offices.

Desired Qualifications

  • Sales or customer-facing experience, including law firm business development or secondment, is a plus.
  • Experience directly managing law firm client matters and client relationships is a plus.

About the Company

Harvey

Builds AI software for lawyers

Harvey builds AI software made specifically for legal work, used by lawyers at large law firms and corporate legal departments. It became one of the first generative AI tools rolled out across a major law firm when Allen & Overy gave it to its lawyers worldwide in 2023. Lawyers use Harvey to research legal questions, draft and review contracts, and run due diligence across large sets of documents, with answers grounded in their firm's own files and trusted legal sources. Firms pay through enterprise subscriptions, and Harvey can tailor its workflows to practice areas such as litigation and mergers. Harvey was founded in 2022 with early backing from the OpenAI Startup Fund and is based in San Francisco.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.8B
Headquarters
San Francisco, CA
Founded
2022

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