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speakit

Digital dictation and speech recognition solutions

German Travel Representative - Tourism Industry

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in GreeceNo salary listed

About the Job

Requirements

  • Native-level German speaking and writing ability.
  • Excellent command of English.
  • Computer literacy.
  • Ability to manage change and work under pressure.
  • An EU passport is required.

Responsibilities

  • Receive and process incoming calls, emails, and social media requests.
  • Provide quality customer service and handle customer inquiries and complaints professionally.
  • Develop and recommend changes to existing procedures to increase accuracy and efficiency across the Customer Service department.
  • Serve as the first point of contact for accommodation partners, resolving basic questions and queries.
  • Report technical issues, customer complaints, and other problems.

Desired Qualifications

  • Experience in the customer service sector is a plus.
  • Quality focus and ability to multitask in a fast-paced environment.
  • Excellent communication skills and a can-do attitude.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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