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Ernst & Young

Global professional services: consulting, assurance, tax

Rc-Regulatory Compliance-Labware - CA-Senior

Implementation & Technical Account ManagementPosted on Nov 13
Full-timeKolkata, West Bengal, IndiaNo salary listedIn-person

About the Job

Requirements

  • A B.E./B.Tech in Computer Science, Life Sciences, Chemistry, Information Technology, or a related field, or a postgraduate degree in Science, preferably Chemistry or Biochemistry.
  • Five to eight years of experience with Big Four or multinational regulatory compliance companies, or leading life sciences or pharmaceutical industries.
  • Strong interpersonal, written, oral, and presentation skills.
  • Strong understanding of laboratory workflows, sample lifecycle management, and data integrity principles.
  • Familiarity with analytical techniques, laboratory instrumentation, and regulatory standards.
  • Exposure to Good Laboratory Practices, Good Manufacturing Practices, and ISO 17025 compliance.
  • Experience working with scientific and analytical teams to align LIMS functionality with laboratory operations.
  • Understanding of quality control, stability studies, environmental monitoring, and batch release processes within laboratories.
  • Proficiency in LIMS software such as LabWare, LabVantage, STARLIMS, SampleManager, or similar platforms.
  • Knowledge of system integration with ERP, MES, or other enterprise applications.
  • Previous experience as a Business Analyst, System Administrator, or Master Data Manager working with LIMS.
  • Hands-on experience in master data configuration within LIMS platforms.
  • Experience in system validation, testing, and documentation.
  • Exposure to enterprise IT applications such as LIMS, SAP, ELN, MES, Documentum, TrackWise, Veeva Vault, or ValGenesis in a pharmaceutical organization.
  • Understanding of relational databases and SQL queries.
  • Understanding of API integrations, web services, and middleware solutions for LIMS.
  • Ability to troubleshoot system and data issues efficiently.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a cross-functional team.
  • Strong attention to detail and commitment to data integrity.
  • Adaptability to dynamic business and regulatory environments.
  • Demonstrated track record in project management, governance, and reporting.
  • Exposure to data integrity requirements and other applicable regulations.
  • Knowledge of incident management and change management.
  • Prior experience supporting audits or inspections.
  • Ability to use approved AI tools responsibly, ethically, and securely to improve productivity, decision-making, and innovation.
  • Willingness to continuously build AI capabilities, identify AI-driven transformation opportunities, and promote AI adoption and best practices within teams and client engagements.

Responsibilities

  • Gather and document LIMS requirements by working with business stakeholders, laboratory personnel, and IT teams.
  • Gather and analyze business requirements related to LIMS functionality and enhancements.
  • Configure and customize LIMS platforms, including LabWare, Benchling, and STARLIMS, to support laboratory workflows such as sample lifecycle management, testing, stability studies, and reporting.
  • Design and implement master data, workflows, and business rules—including specifications, test methods, instruments, and calculations—in alignment with GxP requirements and regulatory standards.
  • Develop integrations and data interfaces between LIMS and enterprise systems, including CDS, ELN, ERP, and MES, using APIs, middleware, or flat-file exchanges.
  • Support validation and compliance activities by preparing configuration documentation, executing IQ/OQ/PQ, and ensuring adherence to 21 CFR Part 11 and ALCOA+ data integrity principles.
  • Troubleshoot and optimize system performance by resolving configuration issues, improving usability, and driving continuous improvement in laboratory operations.
  • Partner with clients to understand laboratory operations and translate business and compliance requirements into integrated digital laboratory solutions and configurations.
  • Drive requirements gathering, system configuration, data migration, and integrations across laboratory systems, instruments, and enterprise platforms.
  • Ensure data integrity, traceability, and compliance with GxP, 21 CFR Part 11, Annex 11, and internal SOPs.
  • Work with laboratory teams to ensure LIMS effectively supports laboratory practices, procedures, and workflows.
  • Identify opportunities to automate and improve laboratory operations using LIMS.
  • Analyze technical documents such as SOPs, STPs, monographs, and pharmacopeial references and convert them into LIMS-compatible datasets.
  • Configure LIMS master data elements such as test methods, sample types, specifications, workflows, and stability studies.
  • Maintain data integrity, consistency, and version control across the system.
  • Implement LIMS master data changes and updates in line with business and regulatory needs.
  • Collaborate with cross-functional teams on accurate data migration and system integration.
  • Troubleshoot master data configuration and system functionality issues.
  • Optimize data structures and database management within LIMS.
  • Develop, customize, implement, and support LIMS applications to meet laboratory and business requirements.
  • Configure, extend, and support LabWare LIMS, LabVantage LIMS, and other LIMS platforms.
  • Integrate LIMS with ERP, ELN, CDS, MES, and laboratory instrumentation software.
  • Design and optimize databases for efficient storage and retrieval of laboratory data.
  • Develop and maintain system interfaces, workflows, and automation scripts to streamline laboratory processes.
  • Provide technical support, troubleshoot issues, and fix bugs in LIMS applications to minimize downtime.
  • Collaborate with laboratory personnel, IT teams, and stakeholders to improve system functionality and usability.
  • Create and maintain user guides, SOPs, validation protocols, and technical specifications.
  • Ensure compliance with CGxP, PICS, FDA 21 CFR Part 11, EU GMP Annex 11, and other industry standards.
  • Stay current with LIMS technologies, trends, and best practices.
  • Ensure system security, access control, and compliance with IT policies.
  • Provide ongoing support and maintenance for LIMS applications.
  • Participate in change management and drive adoption of new system functionality.
  • Work with vendors and third-party providers to configure systems and implement upgrades and enhancements.
  • Work with cross-functional teams across service lines to complete deliverables on time.
  • Serve client needs, develop productive relationships with client personnel, and stay informed about relevant business and economic developments and new standards or pronouncements.
  • Review status updates and prepare management presentations.
  • Contribute to operational efficiency improvements on projects and internal initiatives.
  • Contribute to staff performance feedback.
  • Foster teamwork and a positive learning culture.
  • Follow workplace policies and procedures.
  • Train and mentor project resources.
  • Cross-skill and cross-train team members according to business needs.

Desired Qualifications

  • Information Security (ISO 27001) or Risk Management certifications.
  • LIMS administrator certification or equivalent.
  • Certified Scrum Master certification or equivalent.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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