Itil Analyst
Inetum
Itil Analyst
Inetum
Global IT services for digital transformation
ITIL v3 or v4 Foundation certification is required; higher-level certifications are a plus.
Demonstrable experience implementing or working within an ITIL framework, with deep knowledge of Incident, Problem, Change, and Knowledge Management.
Proven experience in a service-oriented or managed operations environment.
Exceptional ability to write clear, concise, and accurate technical documentation for a variety of audiences.
Experience creating operational artifacts such as runbooks, process flow diagrams, and knowledge articles from scratch.
Compensation: 60000 to 800000 (MXV) (MONTHLY)
Inetum provides IT services for digital transformation in 26 countries, serving enterprises, SMEs, and public sector clients. It offers cybersecurity, cloud computing, predictive maintenance, and augmented reality, delivered through consulting, managed services, and proprietary software. It differentiates itself through a broad service portfolio, strategic partnerships with Microsoft and Sage, and a focus on tailoring solutions to fit each client’s needs. Its goal is to help clients adapt to a changing digital landscape, improving business agility and creating economic, managerial, and social opportunities.
Explore more opportunities at Inetum