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AdventHealth

Integrated health system delivering whole-person care

PBX Operator

Reception & Front DeskUpdated on Nov 11
Full-timeDenver, CO, USA$19.19 - $28.78In-person

About the Job

Requirements

  • Basic understanding of numerous computer systems.
  • Proficiency in English.
  • Ability to communicate effectively.
  • Customer service skills.
  • Experience with Microsoft Office Suite.
  • Attention to detail in reading, writing, and computer tasks.
  • Organizational and interpersonal skills.
  • Ability to answer calls promptly, courteously, and accurately.
  • Ability to follow written and verbal instructions.
  • Willingness to work flexible schedules, including nights, weekends, and holidays.
  • Ability to adapt to change.
  • Clear and precise speaking abilities.
  • High school graduation or equivalent.
  • At least 1 year of experience in switchboard operations.

Responsibilities

  • Contact key personnel after hours as needed.
  • Maintain an operational call log of activities, requests, and issues.
  • Maintain accurate knowledge of hospital disaster codes and announce them according to procedure.
  • Interact helpfully and positively with patients, visitors, physicians, and staff.
  • Communicate with patients, families, and healthcare team members.
  • Perform other duties as assigned.
  • Answer calls courteously and professionally, execute overhead announcements, and promptly forward calls to the appropriate departments, patient rooms, or staff.
  • Understand and respond to codes and alarm systems.
  • Update and maintain staff on-call lists when notified of changes.

Desired Qualifications

  • Knowledge of basic insurance concepts.
  • Bilingual abilities.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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