System Integration Technician

Overview

Daifuku Airport America Corporation (formally known as Jervis B. Webb) is a subsidiary of Daifuku North America a group company of Daifuku in Japan - the largest material handling company in the world. Our advanced systems move everything from car bodies at auto plants to luggage at airports to packaged goods at warehouses. We are known as experts in engineering, manufacturing, and servicing innovative automated materials handling systems including conveyors, automatic guided vehicles, automated storage & retrieval systems, and integrated controls.

The company is currently seeking a System Integration Technician.

The System Integration Technician reports directly to the System Integration Manager and performs integration of semi-complex systems that integrate Daifuku’s Automated Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs) for use in manufacturing, industrial, warehousing, airports, and entertainment applications, among others.

Responsibilities

This position provides the opportunity to collaborate with our system integration engineers and design teams for AGV and AMR product integration. Ideal candidates will be strong critical thinkers with an analytical approach to problem solving and can engage in both technical and non-technical challenges. This position also participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction. Our technicians perform a series of customer facing tasks across the country.  You will have the full support from the brightest engineers and team. Our company culture and passion makes us one of the best companies to work for. If you share the same passion for hands-on problem solving, analytical thinking and customer service, this is the opportunity for you.

Major Areas of Responsibility

• Perform system integration of AGVs, AMRs and peripheral equipment at customer locations.
• Responsible for on-site system installation, testing, debugging, commissioning, acceptance testing and support.
• Responsible for troubleshooting electrical circuits and mechanical components and repair of AGVs and AMRs.
• Provide installation supervision.
• Create/Improve documentation and procedures for AGV/AMR preventative maintenance and system integration.
• Create daily field reports, including customer and team related activities and resolutions.
• Create maintenance logs of AGVs and AMRs.
• Create commissioning plans and checklists.
• Support customer service calls and cases.
• Provide our customers with operation and maintenance training.
• Interfacing with customers.
• Collaboration with other teams on the project.
• Identify and raise any issues that may impact project quality, scope, timing, and cost.
• Recommend and implement process improvement.

Skills & Abilities Preferred as Follows (Basic/Preferred)

• Read and utilize electrical and mechanical schematics to troubleshoot devices/components and resolve.
• Troubleshoot and repair minor mechanical problems.
• Experience with system integrations at customer sites.
• Able to accommodate a variety of different and changing situations.
• Positive attitude toward work requirements, fellow employees, and customers.
• Team player with effective communication, technical and interpersonal skills.
• Strong analytical thinking and problem-solving skills.
• A wide degree of initiative, creativity, independence, and latitude is necessary and expected.
• Ability to travel to customer sites per the demands of the company. (Including international travel to Canada and Mexico)
• Flexibility and availability within work schedule for changing job deadlines.
• Work well under pressure and tight deadlines.
• Works precisely and pays close attention to details.
• Ability to prioritize and manage multiple tasks simultaneously.
• Must be self-managed and committed to working in a fast-paced environment.
• Leadership responsibility within cross-functional multi-disciplinary teams and organization.
• Willing to travel up to 80% of the time.
• This position requires on call assignments and travel to customer sites as needed, at times on short notice.
• This position requires weekends, holidays and off shifts work at times and compensation is provided accordingly.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Qualifications

Education & Experience

• Two-year experience in troubleshooting electromechanical and/or mechanical equipment, or equivalent preferred.
• A.S. in industrial, mechatronics, robotics, electrical or mechanical technician program or equivalent education preferred.
• AGV/AMR, Mobile Robotics, Automation, Controls Engineering, Material Handling Equipment, PLC programming and System Integration experience, is preferred.
• Knowledge of electrical wiring troubleshooting.
• Knowledge of ANSI B56.5 specification.
• Proficient in Microsoft Office – MS Word, Excel, PowerPoint, and Access, is preferred.
• Proficient in AutoCAD, is preferred.

Demonstrated Physical Abilities as Follows:

• Move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; communicate with others through talking/hearing; read/identify/assess forms and correspondence.
• Visits to customer locations may require negotiating through an industrial facility, including, but not limited to, conveyor systems requiring climbing access ladders, negotiation screen guards, catwalks, and lifting and/or carrying objects up to 40 lbs.

Daifuku Airport America Corporation is an Affirmative Action/Equal Opportunity Employer/Veterans/Disabled, and federal sub/contractor. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please call 248-553-1000.

Daifuku Airport America Corporation offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.

At this time our company only receives applications online. If you need assistance applying online to this position, please call 248-553-1000 and leave a message and your call will be returned.