Barback - Bourbon Steak

Where you’ll work

The Ritz-Carlton Charlotte stands as a modern crown jewel in the Queen City and where sophistication meets a legacy of innovation.  Just as prospectors once arrived in the Carolinas chasing the promise of gold, today’s guests are drawn to this refined urban retreat in pursuit of something equally rare: effortless luxury, personalized service and moments that feel like true precious finds.

At the Ritz-Carlton Charlotte, retreat reveals itself in thoughtfully curated moments, from a serene penthouse spa to a refined Golden Hour each evening at our lobby’s Treasure Chest bar. Culinary experiences shine under the partnership of Michael Mina, along with vibrant dining concepts from Stephen and Ayesha Curry.  This is the story of the Carolina Gold Rush reimagined into a stay that truly sparkles.

Bourbon Steak by Michelin-starred, award-winning chef Michael Mina is a modern American steakhouse renowned for its exceptional culinary craftsmanship, premium cuts of beef, fresh seafood, and signature hospitality.  Combining refined dining with a warm and approachable atmosphere, Bourbon Steak delivers a memorable guest experience through meticulous attention to detail, innovative cuisine, and personalized service. Through a commitment to quality, teamwork, and culinary innovation, Bourbon Steak sets the standard for luxury dining and unforgettable restaurant experiences.

Who you are 

As a Bar Attendant, you will support exceptional guest experiences by maintaining guest-ready bar and dining areas and providing attentive, personalized service.

What you’ll do 

• Execute opening and closing procedures to ensure service areas are fully prepared and positioned for operations.

• Set up, stock, and maintain bar and service areas to support operations throughout the shift.

• Monitor and replenish ice, glassware, paper products, and other essentials to ensure uninterrupted service delivery.

• Maintain the cleanliness, organization, and presentation of bars, workstations, tables, equipment, and service tools, following all set-up guidelines.

• Remove used glassware, dishes, and service items promptly to create a polished, welcoming, and guest-ready environment.

• Partner with supervisors and team members to ensure smooth shift transitions and consistent service excellence.

• Perform other reasonable job duties as requested by supervisor.

What’s expected of you

• Communicate effectively with guests and colleagues to support a seamless dining experience.

• Foster a collaborative, team-oriented culture and build positive working relationships.

• Maintain an organized, polished, and welcoming work environment that reflects brand standards.

• Follow all company, safety, sanitation, and security policies and procedures.

• Report maintenance concerns, accidents, injuries, and unsafe conditions promptly.

• Participate in required training and consistently uphold established operational standards.

Physical Requirements

• Read and visually verify information in a variety of formats, including small print.

• Stand, sit, or walk for extended periods or an entire work shift.

• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

• Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.

• Move over sloping, uneven, or slippery surfaces.

• Move up and down stairs and/or service ramps.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent