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Stannah

Makes stairlifts and lifts for homes and buildings

Branch Manager

Full-TimePosted on 10/22/2026
No salary listed
Expert
Orpington, UK
In Person
Business & Strategy

About the job

Requirements
  • An NVQ Level 3 in Management or an equivalent qualification.
  • Experience managing lift and/or escalator service operations.
  • Proven leadership experience, including leading managers and developing high-performing teams.
  • Strong communication skills and the ability to build relationships with customers, colleagues and stakeholders.
  • A strong commitment to safety, customer service and delivering on promises in line with the company's values.
  • Appropriate right to work must be held by applicants; sponsorship is not available.
Responsibilities
  • Lead the branch to deliver safe, high-quality service and maintenance for lifts, escalators and lifting equipment.
  • Ensure health and safety standards are met and promoted across all branch activities.
  • Build and maintain strong customer relationships and deliver excellent customer service.
  • Manage branch performance, resources and budgets to achieve business-plan and profitability targets.
  • Develop, support and motivate colleagues to create a high-performing and engaged team.

About the company

Stannah designs and makes stairlifts, home lifts and commercial lifting equipment for households, building owners and transport operators. Its stairlifts follow straight or curved stairs, while its home lifts carry people vertically between floors without a staircase rail. The group also supplies passenger and goods lifts, escalators and moving walkways for public and commercial buildings. It earns revenue from equipment sales and installation, stairlift rentals and reconditioned models, plus maintenance, repairs and modernisation through subsidiaries and trade partners. Founded in 1867, Stannah is headquartered in Andover, Hampshire, United Kingdom.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Andover, United Kingdom

Founded

1867

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Simplify Jobs

Simplify's Take

What believers are saying

  • UK apprentices earn while qualifying: Stannah's one-to-four-year programs combine work with college or professional training.
  • Employees share business profits: Stannah's UK escalator posting specifies quarterly bonuses based on group company profits.
  • UK colleagues get round-the-clock counselling: Stannah's employee assistance program operates 24/7 alongside occupational health services.

What critics are saying

  • London day engineers work long shifts: Stannah's escalator role runs 12-hour days, four days on and four off.
  • Service operations cover holidays: Stannah promises round-the-clock call-outs every day of the year, including Christmas.
  • UK apprenticeship recruitment has a main window: Stannah opens its principal intake in March, with some year-round exceptions.

What makes Stannah unique

  • Ownership stays with the family: Stannah's fifth generation still takes hands-on roles in running the group.
  • Service reaches beyond its own equipment: Stannah maintains products from all manufacturers across more than 90,000 UK lifts.
  • Manufacturing extends beyond lifts: Stannah Group includes Global Upholstery Solutions and the formed-plywood business 3D Ply.

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