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Kingsley Management

Leasing Agent

Real Estate SalesUpdated on Nov 12
Full-timeKitchener, ON, CanadaIn-person

About the Job

Requirements

  • Previous experience in residential leasing, real estate, sales, or customer service is an asset.
  • Strong sales and closing skills with the ability to confidently guide prospects toward a leasing decision.
  • Knowledge of residential leasing practices and applicable legislation is an asset.
  • Proficiency with Microsoft Office and property management software is an asset.
  • Ability to manage multiple prospects, priorities, and follow-ups in a fast-paced environment.

Responsibilities

  • Drive leasing activity and support targeted occupancy levels, primarily on new development lease-up projects.
  • Support leasing activity across the existing residential portfolio as required based on business needs and occupancy priorities.
  • Advertise and market available rental units through online listings, social media, and local outreach.
  • Respond promptly and professionally to leasing inquiries via phone, email, and other communication channels.
  • Schedule and conduct property tours for prospective tenants.
  • Present available suites, amenities, features, and community offerings to prospective residents.
  • Follow up consistently with prospective tenants throughout the leasing process to maximize conversion.
  • Screen applicants, including credit checks, background checks, and rental history verification.
  • Negotiate lease terms and rental rates when applicable and within established guidelines.
  • Maintain accurate records of prospect interactions, applications, and leasing activity.
  • Collaborate with the Property Management team to ensure suites and common areas are clean, presentable, and ready for showings.
  • Build and maintain relationships with real estate agents and other external referral partners to generate leasing opportunities and support occupancy targets.
  • Coordinate move-in timelines, resident communications, required documentation, move-in packages, and leasing collateral from lease signing through move-in.
  • Stay informed about local rental market trends, pricing, competitor activity, and available inventory.
  • Maintain a strong understanding of property features, amenities, value propositions, leasing processes, and applicable Residential Tenancies Act requirements.
  • Deliver a strong customer experience from initial inquiry through lease completion and move-in.
  • Assist with daily, weekly, monthly, and special leasing reports as required.
  • Support monthly audits and other processes that contribute to leasing and operational success.

Desired Qualifications

  • Strong communication and interpersonal skills.
  • A proactive, energetic, and customer-focused approach.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively with Property Management and other internal teams.

About the Company

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