Bounteous

End-to-end digital transformation for loyalty

Vice President Client Service - Healthcare-Life Sciences, Biopharma

Account ManagementUpdated on Nov 10

Full-timeDallas, TX, USA$180k - $240k /yr

About the Job

Requirements

15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
Expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
Experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
Success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
Experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
BA/BS degree or equivalent consulting experience.

Responsibilities

Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
Partner with Business Development to drive account expansion and new opportunities by aligning client needs with engineering, cloud, data, product engineering, and AI capabilities.
Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, business units, and delivery leadership.
Oversee commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
Ensure delivery of scalable, client-centric digital transformation initiatives, with accountability for solution estimates, statements of work development, resource planning, and commercial governance.
Build and mentor high-performing teams and represent the Health business unit with clients, partners, and industry forums.

Desired Qualifications

Executive presence and ability to influence C-suite stakeholders and lead strategic transformation discussions.
Communication, negotiation, and presentation skills.

Salary Range: 180000 to 240000 (Currency: USD) (Pay period: per-year-salary)

We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem.

***Location: Dallas, TX area

Role & Responsabilities

Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.

Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.

Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.

Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.

Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.

Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.

Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.

Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.

Preferred Qualifications

15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.

10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.

Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.

Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.

Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.

Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.

Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.

Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.

Excellent communication, negotiation, and presentation skills.

BA/BS degree or equivalent consulting experience

About the Company

Bounteous

End-to-end digital transformation for loyalty

Bounteous helps brands improve customer experiences and loyalty through data-driven digital transformations. It collaborates with clients in co-innovation to design and implement customized digital platforms, engagement, and loyalty programs across sectors like dining, retail, payments, banking, insurance, and wealth management. After merging with Accolite Digital in 2021 and acquiring Hathway, it now offers end-to-end services from strategy to implementation and ongoing optimization, combining technology, marketing, and analytics. Its goal is to deliver rapid value so clients stay competitive in a fast-changing digital landscape.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 2003

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