Full-Time

Conversation Designer

Must be in U.S

Posted on 5/23/2024

PolyAI

PolyAI

51-200 employees

Develops advanced conversational voice assistants

AI & Machine Learning

Junior

Remote in USA

Required Skills
Python
Natural Language Processing (NLP)
Requirements
  • A fixation on good user experience
  • Ability to explain and distil complex ideas using clear language
  • Interest in natural language understanding and conversational AI
  • Experience with scripting languages such as Python
Responsibilities
  • Designing the customer experience of virtual assistants
  • Building and maintaining virtual assistants using internal tools and Python
  • Obsessing over metrics to assess performance and customer satisfaction
  • Listening to customer interactions and improving call quality
  • Ensuring effective and safe implementations of Generative AI

PolyAI specializes in developing customer-led voice assistants that facilitate natural conversations and accurate resolution of customer queries, leveraging technology focused on understanding natural language and delivering rapid, data-driven insights.

Company Stage

Series C

Total Funding

$120.9M

Headquarters

, United Kingdom

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-3%

2 year growth

102%
INACTIVE