Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week.

Essential Job Duties

As a Senior UX Researcher at BambooHR, you’ll have the opportunity to guide the direction of our user research practice and be the primary user advocate while helping product teams grow their research discipline and methodologies. We’ll trust you to be the subject matter expert, so innovation, drive, and vision will be key as you help define and implement best practices for user research across the product development organization. You’ll also run the standardization of research processes across the team, and provide training and mentorship to designers and product managers so they can conduct more effective research themselves. If you want to make a tangible impact and use your knowledge to help build UX research strategy at a company like BambooHR, keep reading!

More specifically, we need you to:

• Define and implement best practices for user research across the product team
• Mentor and train product designers and product managers and help them plan, conduct, and share the results of impactful user research
• Standardize user research processes and presentations by identifying tools, creating research templates and deliverables, etc.
• Drive research that will uncover meaningful insights into our users’ behaviors, motivations, and goals by leading research activities like user interviews, contextual inquiry, quantitative surveys, diary studies, co-design sessions, concept evaluation, etc.
• Be an advocate for our users. Synthesize research and present findings in ways that create a strong empathetic understanding of our users
• Oversee ongoing usability testing and evaluation of our current products and identify and prioritize opportunities for improvements.

What You Need to Get the Job Done

A Senior UX Researcher at BambooHR has extensive experience to draw from and is willing to  take initiative in moving objectives forward with little oversight. We’re looking for someone who:

• 4+ years of software based UX research experience 
  
• Has experience training and delivering complex info in a consumable way
• Has a portfolio of work demonstrating a high level of expertise in user research

What We’re Excited To Discuss With You:

• Your research skills as demonstrated through an in-depth portfolio review of previous, relevant, work.
• Your ability to teach and train product managers, designers, and developers
• How you are able to keep projects on track and progressing despite setbacks and unforeseen issues
• Your experience presenting ideas and frameworks to stakeholders
• Your ability to distill and communicate results of user research and demonstrate how it impacts the design
• The prioritization skills that let you work on many projects at once while maintaining commitments

Schedule

• 9AM-5PM MST, Monday-Friday

Work Environment

• Hybrid (Draper, UT based)

What You’ll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus
• Give back. Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location