Global Supplier Quality Senior Manager

WHY PATIENTS NEED YOU

The Global Supplier Quality Senior Manager provides oversight and performance management of a portfolio of raw material suppliers supporting the entire manufacturing network. The role is accountable for ensuring assigned suppliers consistently meet applicable Good Manufacturing Practice (GMP) requirements, regulatory expectations, quality standards, supply commitments, and business  needs, while driving continuous improvement and risk mitigation.

WHAT YOU WILL ACHIEVE

Serving as the primary Global Quality contact and subject-matter expert for the assigned supplier portfolio, the Senior Manager independently evaluates complex supplier-quality issues, establishes risk-based oversight strategies, and leads cross-functional efforts to improve supplier performance and mitigate quality and supply risks. The role applies deep technical expertise, data-driven insights, and sound judgment to make or recommend product-quality and supplier-management decisions within established authority.

As an individual contributor, the Senior Manager achieves results through technical leadership, cross-functional partnership, governance, negotiation, and influence across the global network rather than through direct reporting authority. The role partners closely with manufacturing sites, Procurement, technical functions, Regulatory Quality Assurance, and other stakeholders to strengthen supplier capability, standardize oversight, and deliver sustainable value to the business.

HOW YOU WILL ACHIEVE IT

Global Supplier Oversight

• Lead cross-functional governance for a portfolio of key suppliers through the Raw Material Center of Excellence (CoE), across all regions and products, driving alignment and standardization on material and supplier selection.
• Establish and maintain supplier performance frameworks, including key performance indicators, quality metrics, risk thresholds, governance routines, and escalation pathways; independently analyze performance data to identify adverse trends, systemic risks, and improvement opportunities.
• Lead the evaluation and resolution of complex supplier changes, quality incidents, recurring performance issues, and other significant events in partnership with impacted sites and functions, ensuring actions are risk based, timely, and sustainable.
• Prepare and present supplier performance, quality risk, mitigation status, and decision requests to the Supplier Review Board and other applicable governance forums, ensuring effective communication of material risks and actions across the network.

Supplier Qualification & Development

• Develop and execute global supplier qualification strategies, including quality agreements and risk assessments, qualification requirements, monitoring plans, requalification activities, and change-management considerations.
• Lead supplier re-qualification to maintain qualification status, material quality, product quality, regulatory commitments, or continuity of supply.
• Develop and implement supplier improvement plans to address gaps, strengthen supplier capability, improve reliability, and reduce recurring quality or supply issues.

Risk Management

• Identify and prioritize high-risk suppliers through data-driven analysis and cross-functional input, and achieve alignment on supplier risk across the network.
• Lead cross-functional risk assessments and build alignment on supplier-risk classifications, mitigation priorities, acceptance criteria, oversight requirements, and escalation decisions across the manufacturing network.
• Exercise independent judgment in resolving complex supplier-quality matters involving incomplete information, competing priorities, multiple sites, or differing stakeholder perspectives.

Cross-Functional Collaboration

• Partner with Procurement, Technical, Site Quality and RQA to align supplier strategies with product, site, network, and business requirements.
• Support new product introductions and technology transfers, material changes, and supply-network changes by assessing supplier readiness and defining appropriate qualification and oversight requirements.
• Represent Global Quality during Supplier Review Meetings in close collaboration with Procurement and GTEL to communicate quality expectations, negotiate sustainable commitments, and ensure accountability for agreed actions.

Compliance & Regulatory Readiness

• Ensure that assigned suppliers are managed in accordance with applicable Good Manufacturing Practice requirements, regulatory expectations, Pfizer standards, quality agreements, and approved supplier-management processes.
• Maintain current knowledge of relevant FDA, EMA, ICH, and other applicable regulatory requirements and assess the potential impact of evolving expectations on assigned suppliers and material categories.
• Provide supplier-quality subject-matter expertise for regulatory inspections, internal audits, quality assessments, inspection responses, and significant compliance matters.
• Ensure supplier oversight records, risk assessments, qualification documentation, performance reviews, and governance decisions are accurate, current, traceable, and inspection ready.
• Lead or support the development of risk-based responses and remediation plans when audits, inspections, investigations, or performance reviews identify supplier-related deficiencies.

Continuous Improvement & Innovation

• Lead initiatives to improve supplier quality performance and reliability, applying learnings to simplify and standardize supplier management processes.
• Implement best practices and adopt new digital tools and systems for supplier monitoring and reporting, advancing the SQM Digital Roadmap and moving from reactive problem-solving to proactive, insight-driven supplier management.
• Take appropriate risk to advance innovative processes and methodologies that support Supplier Management centralization and process transformation, while maintaining compliance.
• Support the Sr Director Supplier Quality Management with additional tasks to progress process and governance optimizations as required.

QUALIFICATIONS

Must-Have

• Applicant must have a bachelor's degree with at least 6+ years of experience; OR a master's degree with at least 5+ years of experience; OR a PhD with 1+ years of experience.
• Demonstrated experience providing quality oversight of suppliers or external manufacturers in the pharmaceutical, biotechnology, medical-device, or other highly regulated industry.
• Advanced working knowledge of Good Manufacturing Practice requirements and applicable FDA, EMA, ICH, and international regulatory expectations related to supplier qualification and oversight.
• Demonstrated expertise in supplier qualification, quality agreements, supplier performance management, supplier changes, quality-event management, risk assessment, and supplier improvement.
• Technical knowledge of active pharmaceutical ingredients, registered starting materials, excipients, or active pharmaceutical ingredient processing aids within at least one raw-material category.
• Demonstrated ability to evaluate complex technical and quality information, identify systemic risks, and make or recommend sound, risk-based product-quality and supplier-management decisions.
• Experience leading complex, cross-functional initiatives involving multiple sites, functions, regions, suppliers, and competing priorities.
• Proven ability to influence decisions, negotiate commitments, facilitate issue resolution, and drive accountability without direct reporting authority.
• Experience establishing and interpreting supplier-performance metrics, quality indicators, risk thresholds, and governance reporting.
• Strong written and verbal communication skills, including the ability to present complex quality, compliance, technical, and risk information clearly to senior leaders, governance forums, suppliers, and regulatory stakeholders.

Nice-to-Have

• Master’s degree in pharmacy, chemistry, engineering, life sciences, business, or another relevant discipline.
• At least eight years of relevant experience in pharmaceutical quality, technical operations, procurement, supplier quality, or external manufacturing oversight, including significant experience in supplier quality or external manufacturing.
• Knowledge of additional material categories, such as processing materials, packaging components, or medical devices.
• Experience supporting regulatory inspections, supplier audits, quality-system assessments, remediation programs, or significant supplier-quality investigations.
• Experience leading global or multi-site supplier strategies within a complex manufacturing network.
• Working knowledge of statistical analysis, data visualization, digital quality systems, supplier dashboards, predictive analytics, or other technologies used for supplier monitoring and risk management.
• Lean, Six Sigma, quality risk-management, auditing, project-management, or change-management certification or demonstrated equivalent experience.

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

OTHER JOB DETAILS

• Last Date to Apply for Job: November 18, 2026
• Additional Location Information: North America - Any Pfizer Site, Europe - Any Pfizer Site
• Eligible for Relocation Package – NO
• Secondment 12 months
• If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment.  Please refer to the Fleet Policy and Procedures document for more information.
• There will be no change to your current work location.
• Position is considered Flexible, and colleagues are expected to comply with Log In For Your Day (LIFYD) requirements at site location (e.g. about 2.5 days a week in office).


This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.



Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Quality Assurance and Control