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Bigin

AI-powered marketing automation for eCommerce CRM

Quality Assurance Intern - QA, AI-Assisted

InternshipUpdated on 10/16/2026
No salary listed
Ho Chi Minh City, Vietnam
Hybrid
QA & TestingManual & Functional QA

About the job

Requirements
  • Be a third- or fourth-year student or a fresh graduate in Computer Science, Software Engineering, Information Technology, or a related field.
  • Have a solid understanding of software development and testing lifecycles, test design techniques, and the bug lifecycle.
  • Have practical experience using modern AI productivity or development tools such as ChatGPT, Claude, Cursor, or GitHub Copilot for code generation or problem-solving.
  • Know at least one programming or scripting language, such as JavaScript, TypeScript, Java, or Python.
  • Have good technical English skills for reading documentation, writing clear bug reports, and communicating via Slack or email.
  • Be able to review, validate, and troubleshoot AI-generated output for accuracy.
Responsibilities
  • Review product specifications, write structured manual test cases, and execute functional, regression, and integration tests.
  • Use AI coding assistants and large language model tools to draft test scenarios, generate synthetic test data, and analyze test failure logs.
  • Identify, reproduce, and log detailed bug reports in issue-tracking systems, with clear steps to reproduce.
  • Assist senior engineers in creating and maintaining API and user interface test automation scripts.
  • Participate in daily stand-ups, sprint planning, and retrospectives within an Agile team environment.
Desired Qualifications
  • Have hands-on experience with API testing tools such as Postman.
  • Have exposure to test management platforms such as TestRail or Xray, or issue trackers such as Jira.
  • Have basic knowledge of web automation frameworks such as Playwright, Selenium, or Cypress, and Git version control.

About the company

Bigin provides AI-powered marketing automation for ecommerce CRM. It helps brands grow revenue through customer segmentation, automated retention campaigns, and personalized recommendations. The platform supports first‑party data integration and can build customized enterprise solutions, with clients including Black Yak, SPAO, Blank Corporation, Ktown4u, and Mirae Asset. Bigin differentiates itself by its experience delivering tailored offerings for large organizations and its ability to implement enterprise‑level data integration and recommendation engines. Its goal is to help ecommerce brands maximize revenue by using data-driven marketing and targeted, automated campaigns.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Seoul, South Korea

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 added Shopify and QuickBooks Online integrations for SMB workflows.
  • Bigin Android gained WhatsApp templates and booking page management by September 2026.
  • Booking emails became customizable on September 2026, improving customer-facing polish.

What critics are saying

  • HubSpot, Pipedrive, and Freshsales dominate 2026 SMB CRM buying decisions.
  • Bigin 360 caps at 15 pipelines, limiting complex teams before 2027.
  • If Zoho bundles CRM features into Zoho CRM, Bigin loses its purpose.

What makes Bigin unique

  • July 14, 2026: Bigin shipped Zia Agents for replies, churn analysis, and cross-sell.
  • Bigin 360 pricing bundles 1 million records and 3,000 AI credits.
  • August 31, 2026: Sequences automate follow-ups and booking emails across Bigin.

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Benefits

  • Health Insurance
  • Flexible Work Hours

Growth & Insights

Headcount

6 month growth

-16%

1 year growth

-16%

2 year growth

-16%