Client Technology Tech Activation Program Manager

Who We Are

At EY, we’re more than just a professional services firm. We’re a global network united by a shared purpose to build a better working world. We empower our people to challenge the status quo, embrace innovation, and deliver lasting impact for our clients and communities.

CT Tech Activation brings together capabilities that help EY identify market demand, shape and commercialize technology offerings, support product delivery, and strengthen customer adoption and outcomes.

You will find a culture that prioritizes learning, collaboration and growth, providing you with the tools, support and freedom to thrive and shape your career.

The Opportunity

The Program Manager will provide dedicated support to the CTO helping translate strategic priorities into coordinated execution across the organization. The role will manage key operational requirements, coordinate cross-functional priorities, drive follow-through, and support the effective delivery of strategic initiatives and organizational capabilities.

This role requires a proactive, highly organized and strategically minded individual who can operate with discretion, work effectively with senior stakeholders, and bring structure and clarity to complex priorities. The Program Manager will serve as an integrator, advisor and execution partner, connecting work across teams, establishing effective operating rhythms, identifying risks and dependencies, and ensuring commitments progress from decision through execution.

Key Responsibilities

• Anticipate priorities and translate leadership direction into clear actions, owners, timelines and expected outcomes.
• Manage key operational requirements and establish effective operating rhythms, including leadership agendas, business reviews, decision forums, planning cycles and follow-up mechanisms.
• Coordinate cross-functional priorities and dependencies to support integrated execution across the organization.
• Ideate and drive strategic initiatives from planning through implementation, maintaining visibility into milestones, dependencies, risks, decisions and outcomes.
• Prepare executive briefings, presentations, talking points, reports and analysis to support effective leadership discussions and decision-making.
• Capture key decisions and stakeholder inputs, track commitments and actions, raise barriers and ensure timely follow-through and accountability.
• Support the development and implementation of organizational capabilities, governance, processes, tools and ways of working that improve effectiveness.
• Partner with Finance, Talent, Operations, Communications and other enabling functions to coordinate business and organizational requirements.
• Provide clear visibility into progress against strategic priorities, including risks, dependencies, capacity requirements and matters requiring leadership attention.
• Identify opportunities to improve processes, coordination and operational efficiency.
• Act as a trusted thought partner to the CTO bringing perspective, insight and constructive challenge to support stronger outcomes.

Skills & Attributes for Success

• Strong program management and organizational skills, with demonstrated ability to move complex priorities from strategy through execution.
• Strong strategy, analytical and problem-solving skills, with the ability to synthesize complex information into clear insights, recommendations and actions -ability to translate vision into execution
• Exceptional written and verbal communication skills and the ability to engage and influence executives and senior stakeholders.
• Proven ability to manage multiple, competing priorities within a fast-paced and highly matrixed environment.
• Strong attention to detail combined with the ability to maintain a broader strategic and organizational perspective.
• Demonstrated discretion and ability to manage sensitive and confidential information.
• Strong relationship-building and stakeholder-management skills.
• Collaborative mindset and ability to work effectively across diverse teams, cultures and working styles.
• High degree of accountability, adaptability and follow-through.
• Confidence to appropriately challenge assumptions and surface issues requiring leadership attention.
• Demonstrates and maintains the technical and functional proficiency required for the role and takes ownership of continuous learning and upskilling to keep skills current and aligned with evolving technology, role and business requirements.
• Commitment to continuous improvement and effective use of AI and technology to improve productivity and effectiveness.

Ideally, the Candidate Will Have

• Significant experience in program or portfolio management, business operations, strategy, transformation or a related discipline.
• Have a passion and love for transformation and innovation
• Experience supporting a senior executive and coordinating priorities across a complex, global and matrixed organization.
• Demonstrated success establishing governance and operating rhythms, managing interdependent workstreams, and driving execution against strategic priorities.
• Experience preparing executive briefings, reports, presentations and decision-support materials.
• Experience within technology delivery, commercialization, innovation, customer success or a professional services environment is preferred.
• Ability to quickly learn EY’s operating structure, strategic priorities and leadership dynamics.

Job Requirements

Education

• Bachelor’s degree in business, computer science or a related discipline, or equivalent work experience.

Experience

• Approximately 8–10 years of experience in a medium to large environment, performing business analysis, business development and project management.
• Direct experience managing medium to complex activities, such as business development and application development or deployment.
• Project management training and practical application, along with business analysis, business development or relationship management experience, are preferred.

Certification Requirements

Project Management Professional (PMP) certification is strongly preferred