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Bank of America

Runs a US consumer bank, brokerage and investment bank

Quantitative Operations Associate - Volume & Capacity Modeler-Global Operations

Full-Time
$84.6k - $132k/yr+ Annual discretionary award
Junior
Bachelor's, Master's
Plano, TX, USA+5 moreMore locations: Newark, NJ, USA | Chicago, IL, USA | Charlotte, NC, USA | Jacksonville, FL, USA | Chandler, AZ, USA
In PersonOffice-based attendance is required.
Business & StrategyBusiness Operations

About the job

Requirements
  • A bachelor's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance, or another STEM field is required.
  • At least 2 years of experience in quantitative roles modeling complex systems is required.
  • Fundamental understanding of linear regression, time-series modeling, discrete event simulation, and optimization techniques through education or professional experience is required.
  • Proficiency in Microsoft Office, particularly Excel, is required.
  • Experience with SAS, Python, R, or similar statistical software is required.
  • Experience with Arena or similar discrete event simulation software is required.
  • Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software is required.
  • Ability to work in a team-oriented environment with problem-solving and collaboration skills is required.
  • Strong communication and interpersonal skills, including the ability to communicate complex ideas clearly and concisely to key stakeholders, are required.
  • Curiosity and drive to answer important business questions are required.
  • Ability to undertake self-motivated and self-determined project work in a fast-paced, rapidly changing environment is required.
Responsibilities
  • Develop and maintain volume forecasting, capacity planning, and resource optimization models.
  • Modernize existing volume forecasting and capacity models using advanced predictive modeling, simulation, and optimization techniques.
  • Help drive consistency and innovation in volume and capacity modeling across the team.
  • Partner routinely with Front Line Units to generate strong outcomes.
  • Conduct routine model production and performance presentations with executive leadership.
  • Evaluate new opportunities and implement enhancements to current capacity model inputs, processes, and outputs.
  • Support documentation and other efforts to adhere to Model Risk Management guidelines.
  • Develop quantitative and analytic models and applications supporting the firm's risk management effort.
  • Develop operations and data management policies, strategies, and operational guidelines for financial products as they relate to analysis, tracking, and reporting of risk metrics.
Desired Qualifications
  • A master's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance, or another STEM field is desired.
  • Prior operational volume forecasting, capacity planning, or financial planning experience is desired.
  • Experience with Tableau or other data visualization software is desired.
  • Data mining experience using SQL or SAS querying is desired.
  • Prior banking industry analytics and modeling experience, particularly with models adhering to standards set by a risk management governing body, is desired.

About the company

Bank of America runs one of the largest US banks, serving consumers, small businesses, wealthy families, corporations and institutional investors. Alongside checking accounts, credit cards, mortgages and business loans, it owns the Merrill brokerage, a private bank for wealthy clients and a global investment bank that advises on deals and trades stocks and bonds. Customers reach it through thousands of branches and ATMs and its mobile banking app. It earns money mainly from the gap between what it charges on loans and pays on deposits, plus fees from advice, asset management, deal work and trading. It grew from a San Francisco bank founded in 1904 and is headquartered in Charlotte, North Carolina.

Company Size

10,001+

Company Stage

IPO

Headquarters

Charlotte, North Carolina

Founded

1904

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Simplify's Take

What believers are saying

  • Profits are climbing: net income rose 27% to $9.1 billion in the June 2026 quarter on trading and dealmaking.
  • Tech careers have budget behind them: $4 billion of Bank of America's $13 billion yearly tech spend funds new initiatives.
  • Cheap funding cushions profits: $530 billion of its $2.03 trillion in deposits paid no interest at June 2026.

What critics are saying

  • Falling rates pinch lending profit: lower rates partly offset its 9% rise in interest income in the June 2026 quarter.
  • AI is reshaping jobs: over 200,000 employees use AI tools, sending 400,000-plus prompts daily as of July 2026.
  • Succession remains open: CEO Brian Moynihan plans to stay through decade's end after a December 2025 executive shake-up.

What makes Bank of America unique

  • Small firms bank here: it serves 4 million small businesses and calls itself the top US small business lender.
  • Wealth management is a second engine: Merrill, its brokerage, and the Private Bank oversee about $4.9 trillion in client balances.
  • Customers use its chatbot at scale: virtual assistant Erica has logged over 3 billion client interactions since 2018.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Flexible Work Hours
  • Remote Work Options
  • Professional Development Budget
  • Conference Attendance Budget

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

-1%

2 year growth

-1%
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