Maintenance Technician

Job Description

• General Maintenance - Carry out routine repairs across guest rooms, public areas, spa, leisure facilities, and back‑of‑house spaces.
• Preventative Tasks - Complete scheduled inspections and servicing to reduce downtime and prevent equipment failures.
• HVAC & Electrical Support  - Assist with basic electrical, plumbing, heating, and cooling system troubleshooting.
• Safety Compliance - Ensure all work meets health, safety, and regulatory standards; report hazards promptly.
• Guest Support - Respond to guest maintenance requests professionally, ensuring issues are resolved efficiently.
• Equipment Care - Maintain tools and machinery, ensuring they are safe, clean, and ready for use.
• Collaboration - Work closely with the wider engineering and housekeeping teams to support smooth operations.
• Record Keeping - Log completed work, report recurring issues, and support asset‑management processes.
• Emergency Response - Act quickly during urgent situations such as leaks, power issues, or equipment failures.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications

• Diploma or vocational certification in mechanical maintenance, building services, facilities operations, or equivalent experience
• 2–3 years’ experience in a maintenance or technician role within hospitality, leisure, or facilities management
• Knowledge of building systems including mechanical plant, hotel infrastructure, and general facilities equipment
• Troubleshooting ability to diagnose and resolve a wide range of mechanical and technical issues
• Mechanical competence with safe use of tools, components, and repair practices
• Ability to interpret documentation such as maintenance manuals, safety guidelines, and technical diagrams
• Effective communication with guests and colleagues; proficient in written and spoken English
• Strong organisation with the ability to prioritise tasks and maintain attention to detail
• Commitment to safety and service focused on operational excellence and guest satisfaction
• Professional conduct demonstrating integrity, teamwork, and presentation aligned with Fairmont brand standards

Additional Information

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people