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Datamark

BPO and contact center services provider

Telugu Language Interpreter

Translation & InterpretationConfirmed live in the last 24 hours
Full-timeThane, Maharashtra, India$300k - $750kIn-person

About the Job

Requirements

  • A high school degree or equivalent is required.
  • Native fluency in English and Telugu is required.
  • Advanced skills in Telugu cultural dynamics, including cultural implications and idiomatic expressions, are required.
  • Strong listening, retention, and note-taking skills are required to maintain accuracy.
  • The interpreter must be able to concentrate, remain detached from the conversation, and maintain neutrality and objectivity.
  • The interpreter must be able to explain cultural concepts to prevent miscommunication when permitted or requested by the client.
  • Applicants must be comfortable with rotating shifts, including night shifts.
  • The schedule is five working days with two rotating days off.
  • The role requires access to the internet for work-related electronic communication.

Responsibilities

  • Render accurate concepts and meanings between Telugu and English, following the complexity, clarity, tone, and style of each language while observing grammar and syntax rules in both languages.
  • Provide strict renditions of messages, including every detail of the conversation, and be prepared for challenging calls at any time.
  • Use clear enunciation and pronunciation, a pleasant and professional voice, polite expressions, and customer-service and communication skills.
  • Follow client instructions, manage call flow without taking over the call, and avoid interacting with a limited-English speaker without the client's permission.
  • Remain calm during calls when a primary speaker is incoherent or upset, especially in emergency situations.
  • Remain punctual and available during scheduled work hours.
  • Perform other duties assigned for the Telugu Language Interpreter role.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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