UK Alumni Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Reporting to: Director – UK Executive Office & Head of Alumni

The UK Alumni Manager will support the growth of JLL's UK alumni programme, turning former employees into an active, engaged network that supports talent attraction, business development, and brand advocacy.

Key Responsibilities

• Support the implementation of the alumni engagement programme that strengthens connections and drives return on investment.

• Design and deliver events, communications, and networking opportunities that provide ongoing value to alumni while leveraging their expertise and networks.

• Maintain and grow the alumni database, ensuring accurate records and meaningful segmentation to enable targeted engagement. 

• Create compelling content and communications that keep alumni informed, engaged, and connected to wider JLL activities.

• Identify opportunities to involve alumni as mentors, speakers, advisors, or advocates. Build pathways for alumni to contribute their time, expertise, and resources.

• Measure alumni engagement through relevant metrics and feedback mechanisms. Regularly assess programme effectiveness and adapt approaches based on data and alumni input.

Key Relationships

• Work closely with client managers, marketing and communications teams, and senior leadership to drive the programme and ensure engagement across the business at all levels. 

• Build strong working relationships with alumni volunteers, current clients, and external partners.

Requirements

• Strong relationship management skills with ability to engage diverse audiences and build lasting connections.

• Excellent communication skills across multiple channels including events, digital platforms, written communications, and face-to-face interactions. 

• Comfortable presenting to groups and facilitating networking opportunities.

• Experience using CRM or database systems to manage stakeholder information and track engagement. Analytical approach to measuring impact and using data to inform strategy.

• Project management capability with ability to handle multiple workstreams simultaneously. Collaborative working style with flexibility to support broader team objectives.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.