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Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Clinical Support Specialist 1

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, Italy

About the Job

Requirements

  • At least 3 years of medical device experience.
  • At least 1 year of clinical sales experience, orthopedic (joint replacement) sales, or case coverage experience.
  • Italian native-level ability or excellent communication skills in Italian.
  • English proficiency at B2 level.
  • Ability to apply project management skills to advance ROSA account development.
  • Ability to determine one's own schedule based on business needs.

Responsibilities

  • Serve as the subject matter expert for the ROSA robotic system and as a procedure expert in multidisciplinary fields such as neurosurgery and orthopedic procedures.
  • Provide clinical support and facilitate adoption of robotic-assisted procedures using the ROSA system.
  • Develop hospital-specific multidisciplinary plans with the Sales team to complete onboarding, increase robotic-assisted surgery procedures, and develop follow-up sales opportunities.
  • Partner with hospitals and the Sales team to develop and support patient information that raises awareness of robotic-assisted surgery as an alternative to conventional surgery, tailored to local market opportunities.
  • Connect with ZB Edge and the local Sales team to drive interest in robotic-assisted surgery and achieve business goals.
  • Support advanced technology upgrades.
  • Educate teams and enhance the ZB Edge Suite experience of integrated technologies.

Desired Qualifications

  • Prior experience with robotics or advanced equipment.

About the Company

Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Zimmer Biomet manufactures and markets musculoskeletal medical devices and instruments for joint replacement, surgical trauma, and sports medicine. Its products include joint implants, surgical tools, and smart implants, often supported by robotic-assisted surgery systems. The company develops, produces, and sells these devices and provides services such as medical education and training to healthcare professionals to support procedures and outcomes. Compared with competitors, Zimmer Biomet benefits from a long history (over 90 years), a global footprint, and a focus on integrated solutions that combine advanced implants with robotics technology and education partnerships. Its goal is to advance patient care by delivering reliable devices, technologies, and professional training that improve surgical outcomes and collaboration with healthcare providers.

Company size
10,001+
Company stage
IPO
Headquarters
Warsaw, IN
Founded
1927

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