College Intern - Resort Operations

InternshipProgram Overview

Marriott Vacations Worldwide offers a comprehensive internship program at one of our stunning resort locations, available in 3- or 6-month durations, and built around the following core pillars:

• Gain in-person, on-site work experience within a designated department at one of our premier resort locations.

• Receive personalized guidance and support from experienced property leaders to help shape your career path.

• Participate in exclusive sessions with senior company executives to gain strategic insights and leadership perspectives.

• Spend a day shadowing a different department to broaden your understanding of resort operations.

• Conduct two interviews with senior leaders to learn about their career journeys and leadership philosophies.

• Collaborate on a meaningful project that encourages creativity and contributes to business innovation.

• Join interactive online sessions designed to provide exposure to various areas of the MVW business.

• Connect with fellow interns and share your journey through ourdedicated internshipsocial media platform.

Internship Program Requirements

• Must be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

• This is a fully on-site internship at one of the designated Marriott Vacations Worldwide resort locations.

• Candidates must be actively pursuing a college degree at any level.

• While students majoring in Hospitality or Business Management are preferred, applicants from other academic disciplines are also encouraged to apply.

• A valid driver’s license may berequired, depending onscopeofrole. 

Internship Timelines

• Fall: September – December

• Spring: January – April

• Summer: May – August

*Timelines may vary depending on the needs of company

Internship Location

• East Region

• Hilton Head Island, SC (Spring,Summer)

• Myrtle Beach, SC (Summer)

• Galloway, NJ (Summer)

• Branson, MO (Summer)

• Florida Region

• Orlando, FL (Summer)

• Riviera Beach/West Palm Beach (Spring, Summer)

• Fort Lauderdale, FL (Summer)

• Hawaii Region

• Oahu, HI (Summer)

• Maui, HI (Summer)

• Kauai, HI (Summer)

• West Region

• Newport Coast, CA (Spring, Summer)

• San Diego, CA (Summer)

• Palm Desert, CA(Summer)

• South Lake Tahoe, CA (Spring, Summer)

• Phoenix, AZ(Summer)

• Scottsdale, AZ (Spring, Summer)

• Park City, UT (Spring, Summer)

• Breckenridge, CO (Spring, Summer)

• Vail, CO (Spring, Summer)

• Steamboat Springs, CO (Spring, Summer)

*Housing accommodations and relocation are the students’ responsibility. 

Internship Resort Operations Position Descriptions

Housekeeping
-Develops skills in this critical component of resort operations, provides a strong foundation for a successful career in hospitality
-Learning the essentials of villa cleaningand performing core tasks that ensure guest accommodations are clean, comfortable and up to brand standards.
-Learnaboutthe roles and responsibilities of otherhousekeepingroles
-Observeand lead room inspections
-Observeand learn key components of inventory control and supply ordering
- Understand the importance ofcollaboration with other departments in preparing for guest arrivals.


Food & Beverage
- Rotate through various food outletsbased on property size and offerings (e.g., pool bar, marketplace, etc.)
- Gain experience in both front and back of houseoperations
- Learn key roles such as: Server, Food prep/Cook, Expeditor, Bar Staff
-Observeand learn key components of inventory control, placing orders and handling alcohol responsibly.
- Partnership with Recreation teamfor themed events, holidays, and property celebrations.


Safety & Security
- Learn about guest relations, loss prevention, safety rules, investigations,and the handling of theft, fraud, and complaints
-Taking part in hand-on activitieslike:property walks, monitoring pool safety, fixing lock issues,managing parking areas, and handling lost and found items.
- Gain a full understanding ofhow to keep resorts safe and welcoming for all guests. 

Front Office
-Learn and apply brand-standard welcoming techniques to deliver an exceptional guest experience
-Welcome and assist guests and owners during the check-in and check-out process
-Learn how to be a helpful resource to guestsby taking care of requests and inquiries
-Learn to handle daily front desk tasks and participate in problem solving
- Learn the difference between ownership and nightly reservations
- Observe and learn the pre-arrival process for guests
- Get to know room locations and how they are assigned


Recreation/Activities:
- Promote fun resort activities and facilities to guests of all ages
-Lead and support activities like trivia, pool games, outdoor fun, and educational programs
- Help withsetupand execution ofspecial events such as food tastings and local storytelling
- Understand the importance of interacting directly with guests to create fun and memorable experiences
- Learn how to plan and organize daily and special activities
- Observe and support areas like health and fitness, childcare, and team leadership

Interns must be able to reach overhead and below knee level, and perform physical activities such as bending, twisting, pulling, and stooping.Interns must also be capable of standing, sitting, or walking for extended periods.The abilityto lift, carry, push, or pull items weighing up to25 poundswithout assistance isrequired. 

Internship Perks

• Enjoy special rates andperksat both Marriott International and Marriott Vacations Worldwide properties—for associates, family, and friends.

• Receive holiday pay when scheduled to work on company-recognized holidays.

• Interns who successfully complete the program will receive priority consideration for future career opportunities within Marriott Vacations Worldwide.

AboutOur Company
Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style ofvacationingthat suits their needs, year after year. Each vacation ownership product provides access to a variety of usage options — from an internal collection and an external exchange network ofresorts;to hotels around the world; cruises, adventure travel, guided tours and more. 

Our Culture 

• We are devoted to the personal development of our associates.  

• Our business is built onestablishinglong-lasting relationships with our customers. 

• We hold ourselves to the highest moral and ethical standards. 

• We champion innovation.  

• We” always supersedes “me.” 

• A strong focus on our responsibilityforenvironmental sustainability and community involvement. 

• Dedication to Inclusion and Diversity. Diverse backgrounds and perspectives have always made us better together.