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University Physicians' Association

Practice support for physician groups

Medical Assistant - Edmunds Gastroenterology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must have critical thinking skills, computer proficiency, attention to detail, motivation, and personable communication.
  • Must be able to perform each essential duty satisfactorily and meet the knowledge, skill, and ability requirements of the position.
  • Six months to one year of previous medical experience.

Responsibilities

  • Review medical records for urgent requests and special needs.
  • Support the office clinic under the direction of the Nurse Manager, including rooming patients and gathering patient information for chart documentation.
  • Call medical facilities or departments to schedule patients for tests.
  • Provide patient education as instructed.
  • Triage inbound clinical care calls, assess patient concerns, and respond according to clinical care protocols.
  • Document and use the electronic medical record according to Health Insurance Portability and Accountability Act guidelines.
  • Follow practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities.
  • Provide backup support to clinical services as assigned.

Desired Qualifications

  • Prior gastroenterology experience.
  • Bilingual Spanish language skills.

About the Company

University Physicians' Association

Practice support for physician groups

University Physicians' Association provides administrative and practice-management support for physicians and clinical groups in Tennessee. Its services help medical practices manage billing, finance, human resources, operations and other non-clinical functions that support patient care. The organization works alongside affiliated physicians and health-system partners rather than replacing the clinicians delivering treatment. UPA’s role is healthcare administration and physician enterprise support, making it distinct from a university, hospital or independent insurance carrier. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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