Medical Airlift Communications Lead

Job Description

INTERVIEWS TO BEGIN THE WEEK OF DECEMBER 7, 2026

Airlift Northwest - Communications Center has an outstanding opportunity for a Medical Airlift Communications Lead

WORK SCHEDULE

• 90% FTE
• Variable Shifts

DEPARTMENT DESCRIPTION

Airlift Northwest is the region’s premier critical care transport service providing rotor-wing, fixed-wing, and ground critical care transport operations across a complex multi-state system.

POSITION HIGHLIGHTS

• Regularly assign, instruct, and check the work of others
• Oversee the day-to-day operations within the assigned program area, ensuring that all activities support the overall mission and adhere to established protocols
• This position is a working lead, with focus on communication center operations and may need to assist with floor operations when needed

PRIMARY JOB RESPONSIBILITIES

• Lead specific operational areas or programs as assigned, ensuring alignment with the Communications Center’s goals and standards
• Assist the Communications Center supervisor and/or manager by overseeing specific tasks and initiatives within the assigned area
• Ensure timeliness and accuracy in all communication and logistical processes, fostering a culture of efficiency and reliability within the team focusing on patient care and safety
• Monitor staff on comprehension of and training needs regarding regulatory compliance for HIPAA, billing/reimbursement requirements for Medicare/Medicaid, other third-party payers, and regulatory agencies
• Collaborate with Communications Center staff, Communications Center management, regional operations managers, and other departments to improve and coordinate services between the service areas

REQUIREMENTS

Bachelor’s degree or related field AND one year of experience in management or supervision in a health care setting.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT AIRLIFT NORTHWEST​

Airlift Northwest is dedicated to providing safe, efficient and compassionate air medical transport for critically ill and injured infants, children and adults, 24 hours a day, 7 days a week. The region’s first air medical transport service, Airlift Northwest has flown more than 100,000 patients since its founding in 1982. Its helicopters and fixed-wing aircraft are strategically located at eight bases throughout the Pacific Northwest and Southeast Alaska. On-board medical experts handle everything from advanced cardiac life support to neonatal resuscitation, all while flying patients to the best available care for their condition.

Compensation, Benefits and Position Details

Pay Range Minimum:

$32.16 hourly

Pay Range Maximum:

$46.03 hourly

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

Alternate Work Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

90.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.