Company Summary
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.
Job Summary
Bugcrowd is looking for a creative, enterprising, and intrinsically motivated intern to join our growing Advanced Security Group team. The Operations and Support Intern is a dynamic role designed to support the Advanced Security Group (ASG) in streamlining day-to-day operations. The successful candidate will be pivotal in enhancing the department’s efficiency, ensuring that administrative and operational tasks are executed effectively.
As an Operations and Support Intern, you’ll work with multiple internal roles including Technical Pentest Managers, Pentest QA Techs, Report Writers, and Management. The position is to provide aid and assistance to each area as required in duties that cover data-entry, documentation, and minor project management.
The ideal candidate for this role will have flexibility in skills and the ability to transition between tasks with minimal notice. They will have strong English verbal and written skills and the ability to operate with little supervision in a proactive manner. Having an interest in or experience with cybersecurity is strongly preferred.
Essential Duties and Responsibilities
Documentation Updates:
Transcribe and update documentation accurately from meeting recordings, ensuring all notes and action items are documented, and information is easily accessible.
General Operations Assistance:
Support the Director of ASG Department in executing operational tasks, including but not limited to scheduling, coordination, and administrative support.
Ad-Hoc Support:
Take on tasks that fall outside the normal scope of operations, ensuring the team is able to focus on strategic and core operational functions. Act as a personal assistant when required.
Pentest Report Writing Assistance collaborate with the pentest team to assist in compiling, writing, and editing pentest reports, ensuring they are completed to the highest standard.
Quality Assurance Support participate in the quality assurance process of pentest projects and engagements, ensuring all work is executed to the prescribed standards and client expectations.
Education
Required/Preferred
Education
Description
Knowledge, Skills, and Abilities
Attention to Detail: Ensuring accuracy in documentation and data.
Communication: Articulating information clearly and effectively.
Time Management: Prioritizing tasks to manage time effectively.
Adaptability: Adjusting to the changing needs of a dynamic environment.
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Compensation
The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs.
A reasonable estimate of the current range for interns is: $20 - $25 an hour USD
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Apply at: https://www.bugcrowd.com/about/careers/
