Capgemini

Global consulting, technology services, outsourcing

Transformation Program Manager

Program ManagementUpdated on Nov 14

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

14–20 years of overall experience, including personally leading at least two enterprise transformation programs end to end.
Experience leading programs typically valued at ₹100 crore or more, lasting 18–36 months, and having enterprise-wide impact.
Experience overseeing five or more concurrent delivery partners and owning their commercial and performance relationships.
Sustained experience engaging with CXO and board forums directly.
Experience delivering across multiple cultures through multi-country work, post-merger integration, or a diverse multi-state Indian footprint spanning corporate, plant, and field settings.
Experience owning process, organizational, commercial, and behavioral change beyond IT.
Accountability for a measurable business outcome such as cost, working capital, cycle time, service level, or revenue, with evidence of delivered versus promised results.
Experience recovering a seriously troubled program, such as one involving a failing vendor, slipped go-live, funding freeze, or organized pushback.

Responsibilities

Shape, mobilize, and deliver enterprise transformation spanning process reengineering, operating model change, digital and data platforms, and change management, with accountability for measurable business value.
Serve as the primary point of confidence for the CEO/CXO group; brief leadership clearly and candidly, report bad news honestly, maintain alignment across function heads and partner executives, surface resistance early, and distinguish business objections from turf protection.
Translate leadership intent into a sequenced roadmap, funding envelope, and defensible business case; remain accountable for benefit realization beyond deployment.
Lead multi-vendor consortia of consultants, system integrators, original equipment manufacturers, and specialist partners across commercial constructs; own requests for proposals through award, statements of work, non-fund authorization, service-level agreements and penalties, milestone-linked invoicing, and change control.
Eliminate gaps between vendors, hold vendors accountable for outcomes, and take decisive action, including descoping or exiting a non-performing vendor mid-program.
Define adoption metrics in advance and own post-go-live outcomes for usage, process compliance, data quality, cycle time, and cost.
Own change architecture, including communication, leadership cascades, champion networks, training, hypercare, and sustainment.
Run a disciplined governance review rhythm with owner-and-date closure; control budgets, phased fund release, commitments versus spend, and forecasts at completion; enforce a single source of truth and auditable decision trails.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

The role owns the end-to-end shaping, mobilisation and delivery of enterprise transformation – process reengineering, operating model change, digital and data platforms, and the change management that makes the new way of working stick – with accountability for measurable business value, not go-live sign-off.

In this role you will play a key role in:

Stakeholder leadership and CXO communication: operate as the single point of confidence for the CEO/CXO group. Brief leadership with clarity, candour and a clear ask; report honestly including bad news; and hold alignment across function heads, plant and market leadership, finance, procurement, HR and partner executives who do not report to you. Surface resistance early and distinguish genuine business objection from turf protection.
Program shaping and value ownership – convert leadership intent into a sequenced roadmap, funding envelope and defensible business case; stay accountable for benefit realisation well beyond deployment
Multi-vendor ecosystem leadership – run consortia of consultants, system integrators, OEMs and specialist partners under different commercial constructs. Own RFP to award, SOW/NFA, SLA and penalty frameworks, milestone-linked invoicing and change control. Eliminate seams between vendors, hold each to outcomes rather than effort, and act decisively – including descoping or exiting a non-performer mid-program
Adoption, not just deployment – define adoption metrics up front and be judged on them: usage, process compliance, data quality, cycle time and cost outcomes after go-live. Own the change architecture – communication, leadership cascades, champion networks, training, hypercare and sustainment & Governance and financial control – run a disciplined review rhythm with owner-and-date closure; control budgets, phased fund release, commitment-versus-spend and forecast-at-completion; enforce a single source of truth and auditable decision trails

Your Profile

14–20 years overall, with at least two enterprise transformation programs personally led end to end – typically ₹100 crore+ in value, 18–36 months, enterprise-wide impact &Five or more delivery partners running concurrently, with ownership of the commercial and performance relationship.
Sustained exposure to CXO and board forums – not through a sponsor, but as the person in the room answering the questions & Delivery across multiple cultures – multi-country, post-merger integration, or a genuinely diverse multi-state Indian footprint spanning corporate, plant and field
Scope extending well beyond IT – process, organisation, commercial and behavioural change explicitly owned & Accountability for a business number – cost, working capital, cycle time, service level or revenue – with evidence of delivered versus promised
A program taken through serious trouble – a failing vendor, slipped go-live, funding freeze or organised pushback – with a candid account of the recovery

What you will love about working here

We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1967

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