Surgery Partners

Outpatient surgical center offering multi-specialty care

Front Desk Assistant

Reception & Front DeskPosted on Nov 12

Full-timeIndependence, OH, USANo salary listedIn-person

About the Job

Requirements

A high school diploma is required.
At least 2 years of administrative experience is required.
Knowledge of policies and procedures is required.
Knowledge of Microsoft Word, WordPerfect, Excel, PowerPoint, QuickBooks, computer systems, programs, and spreadsheet applications is required.
Skill in gathering and reporting claim information is required.
Strong verbal, interpersonal, and written communication skills are required.
Skill in solving utilization problems is required.
Skill in written and verbal communication and customer relations is required.
Ability to work effectively with executive offices, medical staff, and external agencies is required.
Ability to work in a fast-paced environment and provide client service is required.
Ability to identify, analyze, and solve claim problems is required.
Self-motivation, organizational skills, good judgment, and teamwork are required.
Pre-employment screening, including criminal background checks and drug testing, is required.

Responsibilities

Answer, screen, and forward calls; provide information and take messages.
Interact with all levels of management.
Make bank deposits when needed.
Prepare check logs.
Meet and greet visitors, determine the nature or purpose of their visit, and direct or escort them accordingly.
Compose and prepare routine correspondence.
Create and maintain spreadsheets and reports.
Keep the reception area neat.
Keep the conference room clean and neat for meetings.
Collect, sort, distribute, and prepare mail and courier deliveries.
Provide backup for other assistants.
Determine the appropriate direction for business inquiries.
File and retrieve files daily.
Print purchase orders and supporting documentation for Accounts Payable staff.
Prepare materials for meetings as required.
Maintain organized filing systems.
Arrange conference calls.
Complete a variety of special projects.
Perform other duties as assigned.
Provide administrative office support, including sorting mail, answering and routing incoming calls, filing, copying, data entry, and other similar duties using a computer terminal.
Relieve office staff of clerical work and minor administrative and business detail.

Desired Qualifications

An associate degree is preferred.
Knowledge of medical terminology is preferred.

Accessibility Note:

Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact [email protected]

OB TITLE: Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

To provide support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as sorting mail, answering phone and routing incoming calls, filing, copying, data entry, and other similar duties, using a computer terminal. Relieves office staff of clerical work, and minor administrative and business detail.

ESSENTIAL FUNCTIONS:

Answer, screen, and forward calls, providing information and taking messages
Interact with all levels of management
Make bank deposits when needed
Prepare check logs
Meet and greet visitors entering the office, determine the nature or purpose of visit, and direct or escort them accordingly
Compose and prepare routine correspondence
Create and maintain spreadsheets and reports
Keep reception area neat
Keep conference room clean and neat for meetings
Collect, sort, distribute, and prepare mail and courier deliveries
Back up for other assistants
Determine appropriate direction for business inquiries
Daily filing and retrieving of files
Printing purchase orders and other supporting documentation for Accounts Payable staff
Prepare materials for meetings as required
Maintain organized filing systems
Arrange conference calls
Complete a variety of special projects
Perform other duties as assigned

EDUCATION/REQUIREMENTS:

High School Diploma
Associates Degree preferred
2+ years of administrative experience

KNOWLEDGE:

Knowledge of policies and procedures.
Knowledge of Microsoft Word, Word Perfect, Excel, PowerPoint skills, QuickBooks, computer systems, programs and spreadsheet applications.
Knowledge of medical terminology preferred.

SKILLS:

Skill in gathering and reporting claim information.
Strong verbal, interpersonal and written communication skills required.
Skill in solving utilization problems.
Skill in written and verbal communication and customer relations.

ABILITIES:

Ability to work with effectively with executive offices, medical staff and external agencies.
Must be able to work in a fast paced environment and be client service oriented.
Ability to identify, analyze and solve claim problems.
Must be self-motivated, have excellent organizational skills, good judgment skills and a team player.

Benefits: Our full time employees enjoy:

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO

All employees enjoy:

401(k) retirement plan with a company match
And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.

About the Company

Surgery Partners

Outpatient surgical center offering multi-specialty care

Outpatient surgical care across multiple specialties in Cleveland, avoiding overnight hospital stays and focusing on safe, high-quality care with clear cost communication. Procedures are performed by board-certified physicians using advanced equipment, with multiple specialties under one roof and billing through patient fees, insurance reimbursements, and Medicare; digital accessibility and a straightforward online experience are emphasized. This approach differentiates itself from hospital-based care by offering multi-specialty services in a dedicated surgical center with transparent finances and strong digital accessibility. The goal is reliable, patient-focused surgical care with clear communication and accessible digital tools for procedures outside a traditional hospital setting.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Cleveland, TN
Founded: 2000

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