Patient Care Technician - Patient Care Technician, Med Surg

Primary Function/General Purpose of Position

Assist the staff by performing clerical and patient care duties under the direction of an RN. Maintain and update patient records in a timely, orderly manner. Acknowledge and greet customers upon arrival to unit and demonstrate enthusiastic friendly approach.

Essential Job Functions

• ​Performs delegated direct patient care activities under the direction of a registered nurse.

• Reports conditions of patients including changes or abnormal findings to appropriate registered nurse.

• Documents VS and ADLs concurrently in appropriate format and notifies RN/LPN with abnormal variations.

• Provides nursing care in a non-judgmental manner that respects patient diversity, acknowledges patient rights, and identifies resources to meet patient needs.

• Acts as a patient advocate.

• Correctly and efficiently transcribes physician orders to include computer order entry.

• Ensures compliance with regulatory requirements, core measures, infection prevention, patient safety and quality initiatives to achieve optimal clinical and organizational outcomes.

• Maintains a well-organized workstation and provides an environment that is conducive to workflow. 

• Maintains medical record in appropriate order.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Current certification as a Nursing Assistant preferred. 

• Must have a current American Heart Association BLS for Healthcare Provider Certification Card.

Education/Work Experience

One of the following must be met:

• Graduate of an accredited high school or GED equivalency examination and have completed Fundamentals of Nursing course or a Nursing Assistant Program.

• Current certification as a Certified Nursing Assistant (CNA) – Neither HS Diploma nor GED required.

• Graduate of an accredited high school or GED equivalency examination and have experience as a patient care technician in an acute care setting or nursing home; or experience with direct patient care (vitals and ADL job duties) in an assisted living facility.

• Graduate of an accredited high school or GED equivalency examination and a current Roper St. Francis teammate.Must successfully complete the RSF PCT Training Program upon hire.

• Graduate of an accredited high school or GED equivalency examination and have a current certification as a Certified Medical Assistant (CMA). Must successfully complete the RSF PCT Training Program upon hire.

• Currently enrolled in or graduate of an Associates or Bachelor’s degree program (in any field) with no experience requirement. Must successfully complete the RSF PCT Training Program upon hire.

Training

N/A

Language

N/A

Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)

Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be required to use physical restraints
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids
May be exposed to human blood and other potentially infectious materials
May have periods of constant interruptions
Prolonged periods of working alone
 

Physical Requirements
Lifting/Carrying (0-50 lbs.)   34-66%
Lifting/Carrying (50-100 lbs.)    67-100%
Push/Pull (0-50 lbs.)   34-66%
Push/Pull (50-100 lbs.)    34-66%
Stoop/Kneel   34-66%
Crawling    1-33%
Climbing    1-33%
Balance    34-66%
Bending    67-100%
Sitting    34-66%
Walking    67-100%
Standing   67-100%

Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Depth perception
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure

Skills

• Ability to clearly communicate to other members of the healthcare team

• Ability to understand and follow directions of healthcare team

• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)

• Knowledge and demonstration of infection prevention and transmission-based precautions

• Understanding of clerical duties and office-based technology

• Ability to work in a team

• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)

• Basic hygiene and activities of daily living care

• Ability to assist with feeding, hydration, and nutrition

• Ability to assist with bowel and bladder elimination

• Ability to assist with ambulation and patient mobility

• Use of clinical technology

• Compassionate, relationship-based approach in care activities

• Accountability for completion of assigned tasks

• Escalation of concerns via chain of command