RH

Luxury home furnishings retailer; direct-to-consumer

Guesthouse Hospitality Support Associate

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$15 - $16 /hrIn-person

About the Job

Requirements

Proper alcohol and food certifications specific to state laws are required.
Must be of legal age under state law to serve alcohol.
Must be willing to work a flexible schedule, including weekends and holidays.
Experience with Micros or a similar point-of-sale system is required.
Must be able to lift up to 50 pounds.
Must be able to work standing and walking for extended periods.
Must be able to work indoors and outdoors in various climates.

Responsibilities

Live the organization's vision, values, and beliefs each day.
Set up and break down the service area daily.
Prepare and serve coffee, tea, alcoholic, and non-alcoholic beverages on the menu.
Answer calls and guest requests for in-room service, and enter orders accurately in the point-of-sale system.
Deliver food and beverages to tables, guest rooms, and the rooftop deck while welcoming guests.
Explain menu items, including ingredients and preparation methods, to guests.
Keep common areas, the dining area, and the overall environment presentable throughout the day.
Answer guest questions about the property and connect guests with appropriate associates for other services.
Restock product, glassware, china, and syrups; clean and sanitize the bar area; ring in associate meals; maintain beverage storage; and polish glassware.

Desired Qualifications

Two or more years of service-industry experience is preferred.

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.

The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Guesthouse Hospitality Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.

YOUR RESPONSIBILITIES

Live Our Vision, Values and Beliefs every day
Responsible for the daily setup and breakdown of the service area
Provide perfectly poured coffee, tea, alcoholic, and non-alcoholic beverages on the menu
Answer calls & guest requests for in-room service and enter orders in the POS accurately
Run food and beverages to tables, guest rooms and rooftop deck while interacting with guests to ensure they feel welcomed
Explaining to guests food and beverage items listed on the menu, including ingredients and methods of preparation
Ensure the common areas, dining area and overall environment are presentable throughout the course of the day
Answer guest questions with regards to the property, and connect guests with appropriate RH associates to assist with other services
Additional responsibilities include restocking product, glassware, china, and syrups; cleaning and sanitizing the bar area; ringing in associate meals; maintaining beverage storage; and polishing glassware.

OUR REQUIREMENTS

2+ years experience in the service industry is preferred
Proper alcohol and food certifications specific to State Laws
Must be of legal age per state law to serve alcohol
Willingness to work a flexible schedule, including weekends and holidays
Experience with Micros or a similar POS system

PHYSICAL REQUIREMENTS

Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time
This position requires working indoor and outdoor, in various climates

Pay Range: $15.00 - $16.00 Hourly

About the Company

RH

Luxury home furnishings retailer; direct-to-consumer

RH is a luxury home furnishings retailer offering high-end furniture, lighting, textiles, and decor. Its products are sold directly to consumers online, in galleries, or via sourcebooks, and through RH Contract for B2B partnerships, with exclusive and reissued Modernist-inspired designs presented as curated collections. The company combines product sales with services like interior design consultations and on-site hospitality in galleries to create a cohesive brand experience. Its goal is to be the premier brand for luxury home environments by serving individual buyers and business partners and expanding internationally through its direct channels and contract division.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Corte Madera, CA
Founded: 1979

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