Sarasota Memorial Health Care System

Regional not-for-profit health system and hospitals

Front Office Lead

Clinical Support & Patient AdministrationPosted on Nov 9

Full-timeOsprey, FL, USANo salary listedIn-person

About the Job

Requirements

A minimum of one year of experience in a physician office is required.
Skill in Microsoft Office programs, including Word, Excel, Outlook, PowerPoint, and Access, is required.
A professional, neat appearance and strong oral and written communication skills are required.
Computer, keyboard, and data-input skills are required.
Knowledge of electronic health records or electronic medical records and medical terminology is required.
The role requires the ability to establish and maintain effective working relationships, demonstrate initiative and self-direction, perform multiple tasks simultaneously while maintaining proficiency and efficiency, and be dependable and reliable.
A high school diploma, GED, or certificate is required.
Individuals providing care to vulnerable populations must undergo background screening through the Florida Care Provider Background Screening Clearinghouse.

Responsibilities

Conduct daily interactions in a manner that demonstrates a positive organizational attitude and effectiveness and models the organization’s mission, vision, and values.
Support achievement of system goals in service, people, finance, quality, and growth through behavior and attitude.
Handle patient-related activities, including scheduling, check-in, checkout, and follow-up.
Act as a liaison among the physician, patient, facility, and insurance company.
Collect patient payments at checkout.
Meet all compliance standards and maintain strict confidentiality when handling patients and patient information.

Desired Qualifications

Some college or vocational training is preferred.
Basic knowledge of third-party payers is preferred.

Department

FPG Internal Med & Peds @ BBPT
Job Summary

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Required Qualifications

- Require a minimum of one (1) year of experience in a physician office.
- Require skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
- Require a professional, neat appearance with strong oral and written communication skills.
- Require computer, keyboard and data input.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Require dependability/reliability.
- Require knowledge of EHR/EMR.
- Require medical terminology.

Preferred Qualifications

- Prefer some college or vocational training.
- Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Preferred Education

Required Licenses and Certifications

Preferred Licenses and Certifications

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/

About the Company

Sarasota Memorial Health Care System

Regional not-for-profit health system and hospitals

Sarasota Memorial Health Care System provides regional hospital and outpatient care in Southwest Florida, operating two acute-care hospitals (the flagship 897-bed Sarasota hospital and SMH-Venice with 212 beds), two freestanding ERs, and a network of outpatient centers with over 2,500 medical staff. Care is delivered across emergency, inpatient, and outpatient services within a single regional network to ensure coordinated, comprehensive treatment. It is the region's only public, not-for-profit health system, serving as a safety net for uninsured and underinsured, which helps it offer broad access and community-focused care. Its goal is to provide accessible, high-quality health care to residents through an integrated network that meets diverse needs.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Sarasota, FL
Founded: 1925

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