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BNY

Safeguards and moves assets for investors

Desktop Support Vice President - Technology Service Desk/On-Site Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeLake Mary, FL, USA$69k - $153kIn-person

About the Job

Requirements

  • Ten years of desktop support and lead-role experience in a large environment.
  • Experience with hardware break-fix, software installation, and troubleshooting.
  • Experience in the securities or financial services industry is a plus.
  • Experience managing Microsoft Windows 11 and Mac OS.
  • Experience with ServiceNow, remote support, and customer service.
  • Inventory management experience and ability to travel locally occasionally.

Responsibilities

  • Serve as the senior leader of the desktop support team and set the standard for exceptional client service through personal example.

Desired Qualifications

  • Experience in the securities or financial services industry.

About the Company

BNY

Safeguards and moves assets for investors

BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1784

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