In PersonTravel as necessary to support client and business development opportunities.
ConsultingStrategy & Management Consulting
About the job
Requirements
Knowledge of diverse client service methodologies, approaches, and tool sets.
Ability to present a professional image and communicate effectively across client organizations.
Interest in developing skills across business and technology areas and client environments.
Ability to develop effective, polished project deliverables.
Excellent presentation and facilitation skills.
Strong proposal development skills.
Ability to provide constructive feedback and mentor junior team members and peers.
Ability to deal with ambiguity and drive agreement on complex decisions.
Ability and willingness to provide insightful feedback to less experienced team members, clients, peers, and senior management.
Strong networking skills and successful business development experience.
Ability to collaborate effectively with colleagues and across functional areas.
Understanding of business financial levers and ability to act accordingly.
Ability to steward firm resources wisely.
A B.A. or B.S. degree is required; the specific degree depends on the role.
At least 8 years of prior consulting, project, or program management experience demonstrating progression in engagement size and complexity.
Demonstrated ability to structure and lead projects with limited support.
Knowledge and application of productivity tools such as Word and Excel.
Excellent written and verbal communication skills.
Ability to manage multiple demands effectively.
Self-motivation and interest in professional growth and development.
Ability to support less experienced team members with guidance, support, and appropriate development and delivery feedback.
Ability to communicate Forum’s value proposition to an extended network.
Ability to work effectively as part of a team, collaborate with peers and clients, leverage others, and ask for guidance and support.
Ability to ramp up quickly, work autonomously in ambiguous situations, and add value quickly.
Strong interpersonal skills and ability to build client relationships and interact with team members and management.
Understanding of business development and demonstrated ability to identify and close new engagement opportunities while networking and performing client service delivery.
Desire to be mentored by experienced professionals and grow into more complex and strategic engagements within 2–4 years.
Ability to adapt to varied client organizations and dynamics.
Ability to recognize patterns and apply learnings.
Strong sense of ownership and accountability for personal, client, and firm success.
Alignment with Forum’s culture and values.
Resilience in the face of difficult challenges and setbacks.
Availability for 100% client billable work, which may be adjusted when taking on Account Leader responsibilities.
Ability to travel as necessary to support existing and prospective clients and opportunities.
Ability to achieve objectives regardless of bandwidth or time constraints.
Ability to work non-standard hours when necessary.
Responsibilities
Lead complex enterprise projects or team engagements with other Forum resources while delivering quality client service and transformational change.
Lead engagements across varied client environments and support the learning of other team members in collaboration with Account Leaders, Directors, and Subject Matter Experts.
Develop engagement approaches, project plans, system implementation plans, processes, and requirements for larger projects or multiple workstreams within an enterprise or complex program.
Develop approaches to achieving target solutions in collaboration with senior team members and advisory resources.
Plan projects and resources, budget, manage issues and risks, and report status.
Apply and communicate project leadership best practices and project lifecycle methodologies where applicable.
Develop and execute communications and change management plans.
Communicate plans, expectations, status, risks, and issues across and up the project team.
Manage client expectations, define success, and deliver results.
Provide project-specific direction and support, and feedback to develop junior Forum team members working on the same project or program.
Meet one-to-one with a Director to gather feedback, assess strengths and development opportunities, and grow skills.
Leverage firm-wide resources and knowledge in client service delivery.
Develop high-quality project deliverables specified in the statement of work.
Develop and maintain professional, productive client relationships during service delivery and account engagement.
Understand and apply industry-specific approaches and solutions and contribute knowledge to the ongoing development of the industry portfolio.
Participate in industry discussions, service competency development, and training opportunities.
Participate in client account activities and contribute to client and account success.
Identify and close new client engagement opportunities while networking and delivering client service.
Review an annual professional development plan with a Director, self-assess using the competency map and skill level, and seek internal and external development opportunities.
Network, identify opportunities, and support leadership business development efforts.
Build Forum’s brand presence and value in the community.
Contribute to and align with Forum’s strategic plan and sustain and evolve its culture.
Take accountability for professional development and actively participate in growing the firm.
Desired Qualifications
Experience working across industries and business functions.
About Forum Solutions LLC
Forum Solutions is a Seattle-based management consulting firm dedicated to fostering growth and prosperity in the Pacific Northwest. We build and implement effective strategies for transformative growth and sustainable results.
About the role
A senior member of the service delivery team, the Senior Consultant is responsible for executing on projects with clients across a variety of industries and delivering transformational change and competitive advantage.
Senior Consultants will be responsible for leading complex enterprise projects or leading team engagements with other Forum resources. Senior Consultants are accountable for quality service delivery, team management, client commitment, knowledge sharing and project specific direction across the project specific team, and self-driven professional development. The Senior Consultant is expected to think critically, actively participate in growing the Firm, and engage proactively to help the firm meet its strategic objectives.
What you'll do
PRIORITIES:
Client service delivery
Managing and supporting junior team member project specific service delivery
Coaching and development of junior team member skills and capabilities development
Actively network, identify opportunities and support leadership team business development efforts
Build brand presence and value within the community
Contribute to, and align with, Forum’s strategic plan
Sustain and evolve Forum’s culture
RESPONSIBILITIES
Lead engagements across a variety of client environments while supporting the learning of other team
members in collaboration with Account Leaders, Directors and Subject Matter Experts (Principals).
Develop engagement approach, project plans, system implementation plans, processes and/or requirements for larger projects or multiple workstreams within an enterprise or complex program:
Develop approach to achieving target solution, in collaboration with other senior team members, advisory resources
Project planning, resource planning, budgeting, issue and risk management, and status reporting
Leverage and communicate project leadership best practices and project lifecycle methodologies, where applicable
Develop and execute communications and change management plans
Communicate plan, expectations, status, risks and issues up and across the project team
Manage client (buyer) expectations
Define success and deliver results
Provide feedback to develop and grow skills for junior Forum team members working on same project/program, providing project specific direction and support
Engage 1:1 Director to gather feedback, assess strengths and opportunities, and grow skills
Leverage firm wide resources and knowledge capital in service delivery
Develop high quality project deliverables as identified in project statement of work
Develop and maintain professional and productive relationships with clients in the course of service delivery and account engagement
Participate in industry discussions:
Understand and apply industry specific approaches and solutions
Contribute knowledge and experience to the continuous development of the industry portfolio
Participate in service competency development and training opportunities
Participate in client account activities and contribute to client and account success
Identify and close new engagement opportunities at client while networking and performing client service delivery
Take accountability for career and professional development:
Review annual professional development plan with Director
Self-assess with competency map and skill level
Manage development by seeking out internal and external opportunities to grow
Qualifications
KNOWLEDGE AND BEHAVIORS:
Knowledge of a diverse set of client service methodologies, approaches and tool sets
Presents a professional image and effectively communicates across client organizations
Interest in growing and developing skills across a diverse set of business and technology areas and clients
Development of effective and polished project deliverables
Excellent presentation and facilitation skills
Strong proposal development skills
Strong constructive feedback and mentoring skills for junior team members and peers
Ability to deal with ambiguity and drive agreement on complex decisions
Willingness and ability to deliver insightful feedback to less experienced team members, clients, peers and senior management at Forum
Strong networking skills, knowledge of, and successful experience with, business development
Effective collaboration with colleagues and across functional areas
Understands the financial levers of the business and acts accordingly
Good steward of the firm that leverages resources wisely
REQUIRED EXPERIENCE:
B.A. or B.S. degree required (BS or BA required, specific degrees depend on role.)
8+ years of prior consulting, project, program management experience demonstrating progression in size and complexity of engagements
Demonstrated ability to effectively structure and lead projects with limited support
Knowledge and application of productivity tools (word, excel, etc.)
Experience working across industries and business functions preferred
Excellent written and verbal communication skills
Strong multi-tasker, able to effectively manage multiple demands on their time
Demonstrated ability to create polished client deliverable
Self-motivated with a passion for growth and development
Demonstrated ability to support less experienced/junior team members, providing guidance and support and appropriate development and delivery feedback
Strong networker, effectively communicating Forum’s value proposition to their extended network
Confidential Forum is an equal opportunity employer.
Ability to work effectively as part of a team, collaborating effectively with peers and clients, proactively leverage others and ask for guidance and support
Ability to ramp up quickly, work autonomously in ambiguous situations, and add value quickly
Confidential Forum is an equal opportunity employer.
Strong interpersonal skills and ability to interact with team members and management, build strong client relationships
Understanding of business development and demonstrated ability to identify and close new engagement opportunities while networking and performing client service delivery
Desire to be mentored by experienced professionals and grow into more complex and strategic engagements within 2-4 years
Ability to adapt to a variety of client organizations and dynamics
Ability to connect the dots, see patterns, apply learnings
Strong sense of ownership and accountability for personal, client, and Forum success
Strong alignment with Forum culture and values
Resilient in the face of difficult challenges and setbacks
OTHER REQUIREMENTS:
100% client billable availability; may be adjusted if taking on Account Leader responsibilities
Ability to travel as necessary to support pursuit of new and existing clients and opportunities
Ability to achieve objectives regardless of bandwidth or time constraints
Ability to work non-standard work hours when necessary
We hire talented professionals who want to work as a team and develop their skills with new challenges and active participation in solution development. We honor, respect, and value our differences as we believe an open and inclusive mindset makes us stronger and enables us to attract top talent. Our firm represents various backgrounds, experiences and skills and we believe in a workforce that represents the diverse views and experiences of our vibrant Seattle community. We value differences in gender, race, gender identity, marital status, ethnicity, nationality, religion, education, age, disability, veteran status and sexual orientation.