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Dell Technologies

Makes PCs, AI servers and data storage systems

Observability Product Manager

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Advanced or fluent English proficiency.
  • Experience in product management in enterprise software environments, including observability, monitoring, or DevOps solutions.
  • In-depth knowledge of observability concepts, including metrics, logs, distributed tracing, and modern observability platforms such as Dynatrace, Splunk, Grafana, Datadog, and Elastic/ELK.
  • Strong technical foundation and ability to understand and communicate complex concepts related to telemetry, data pipelines, distributed systems, and industry standards such as OpenTelemetry, semantic conventions, and telemetry collection strategies.
  • Proven track record of gathering customer requirements, translating them into product requirements, and delivering customer-centric solutions.

Responsibilities

  • Define and execute the strategy and roadmap for observability platforms, including metrics, logs, distributed tracing, and events, aligned with customer requirements, business priorities, and market trends.
  • Gather and analyze customer requirements, conduct competitive and market analyses, identify product improvement opportunities, and translate customer needs into product features and capabilities.
  • Define, prioritize, and manage observability product features, including OpenTelemetry integration, telemetry data pipelines, and AI observability capabilities, based on business value and customer impact.
  • Partner with engineering, architecture, and operations teams to ensure successful product delivery, define implementation priorities, and promote adoption of observability standards across the organization.
  • Develop go-to-market strategies, messaging, and product positioning for observability solutions, and enable sales and customer success teams to communicate product value effectively.

Desired Qualifications

  • Knowledge of AI-native observability strategies in production environments, including platforms such as Langfuse, LangSmith, and Arize.
  • Completed undergraduate degree.

About the Company

Dell Technologies

Makes PCs, AI servers and data storage systems

Dell Technologies makes laptops, desktops, servers, data storage and networking equipment for businesses, governments, schools and consumers, and it builds many of the server racks inside large AI data centers. In 2016 it completed its $67 billion purchase of storage maker EMC, then the largest technology deal ever. One division sells PCs, monitors and Alienware gaming computers, while the other sells PowerEdge servers, storage arrays and networking gear to companies running their own data centers. Dell earns money from those hardware sales plus support, financing and subscription services. Michael Dell founded the company in 1984 from his University of Texas dorm room, and it is based in Round Rock, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Round Rock, TX
Founded
1984

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