Lead Architect for ServiceNow with German
About the job
- Expertise in ServiceNow, especially IT Service Management.
- Good knowledge of IT Operations Management and Customer Service Management.
- At least seven years of professional experience, including at least five years in IT solution design or architecture.
- Expertise in telecommunications order management, telecommunications service management, product inventory, and data segregation.
- Experience with Tele-Management Forum (TMF).
- Very good knowledge of project management processes and methods.
- Operational experience with agile software development methods, including SAFe.
- Broad knowledge of B2B solution business and end-to-end processes, with a focus on the order-to-cash process.
- Experience presenting to large audiences.
- Fluency in English and German.
- Design and evolve existing IT architecture in the Digital Order Management hub of Canvas C23.
- Design and develop ServiceNow solutions, including workflows, interfaces, and customizations.
- Contribute to architectural planning and decision-making, ensuring ServiceNow solutions align with Deutsche Telekom IT strategy and infrastructure.
- Design RESTful APIs for reuse and decompose the monolithic system landscape.
- Work with IT teams, business leaders, and external partners; lead project teams, provide technical guidance, and facilitate collaboration to achieve project outcomes.
- Define a target architecture for the B2B microservice landscape.
- Collaborate on architectural runways and the conception of required enablers in consultation with Scrum teams and external stakeholders.
- Coordinate with IT and business stakeholders and other Agile Release Trains.
About the company
Deutsche Telekom IT Solutions Slovakia designs and operates information and communication technology services for international companies and the Deutsche Telekom group. Its work spans business applications, SAP systems, cloud infrastructure, communications networks, and shared IT services. Teams support customers through technical design, development, implementation, and the ongoing administration of systems used in business operations. The company also supplies security services, including protection for networks, applications, and business data. Founded in 2006 as T-Systems Slovakia, the operation adopted its current shared brand in 2020 and lists its headquarters in Košice-Juh, Slovakia.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Košice-Juh, Slovakia
Founded
2006
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Simplify's Take
What believers are saying
- Confidential support: employees and family members receive free work-life coaching, including an around-the-clock crisis hotline.
- Internal teaching: the trainer program rewards local and global knowledge sharing with a bonus.
- Cloud exposure: the customer-success architect role combines platform design responsibilities with direct ownership of customer service outcomes.
What critics are saying
- Country limit: the remote security-engineering role restricts remote work to Slovakia.
- Eligibility filter: the security-engineering posting requires EU nationality for its sovereign-customer environments.
- Language and travel: the cloud architect requires German and English at C1 level plus national and international travel.
What makes Deutsche Telekom IT Solutions Slovakia unique
- Shared structure: the brand represents separate Slovak systems-solutions and IT-and-telecommunications legal entities.
- Layered protection: security operations cover firewalls, proxies, intrusion detection, email filtering, antivirus, and data-leakage prevention.
- Two-city presence: the Slovak operation maintains premises in Bratislava as well as its Košice base.
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