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RHA Health Services

Community-based disability and behavioral health services

Group Home Manager

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of experience working with people with developmental disabilities is required.
  • A flexible schedule and availability to provide on-call coverage as needed are required.
  • The ability to lift between 20 and 50 pounds and provide cardiopulmonary resuscitation after certification is required.
  • The employee must be at least 18 years of age.
  • The role requires the physical ability to regularly lift at least 30 pounds, lift a minimum of 70 pounds, pull a minimum of 50 pounds, and squat, kneel, crawl, crouch, climb, and stoop.
  • The role requires regular use of hands to finger, handle, or feel objects, tools, or controls; regular standing and walking; proficiency in cardiopulmonary resuscitation from floor level; and close, distance, and peripheral vision, talking, and hearing.
  • Pre-employment screening includes a criminal background check, registry checks, drug testing, education verification, credentialing as applicable, and employment history or reference verification when required.
  • Proof of a driver's license, driver's insurance, and a vehicle is required if driving is needed to provide transportation for individuals.

Responsibilities

  • Supervise and coordinate the activities of Direct Support employees.
  • Manage the operations of one to three facilities providing non-ICF services.
  • Lead and direct the work of Direct Support Associates and manage operations at assigned locations.
  • Work closely with clinical and professional healthcare staff to maintain communication, provide feedback, standardize procedures, and expedite implementation of person-centered plans.
  • Spend adequate time in the residential facility monitoring staff across all three shifts and providing feedback on interactions and relationships with people supported.
  • Maintain harmony between employees and clients while serving as a positive role model.
  • Provide audits for medication administration.
  • Resolve employee issues and conduct performance reviews.
  • Ensure employees meet training requirements and attend required events.
  • Monitor selected budget items and remain within guidelines.
  • Provide after-hours and on-call coverage as part of the direct-care rotation.

Desired Qualifications

  • CPR, first aid, NCI, and/or MedTech certification is a plus.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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