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Carvana

Online used-vehicle retailer with nationwide delivery

Security Guard

Security Guarding & PatrolUpdated on Nov 12
Full-timeFranklin, OH, USA$18 - $19 /hrIn-person

About the Job

Requirements

  • Have 1–2 years of experience in a customer service environment.
  • Demonstrate strong attention to detail and communication skills.
  • Be able to relate well with others and establish strong working relationships.
  • Be able to handle conflict situations positively.
  • Be able to accurately enter data on a handheld device or computer.
  • Have strong customer service skills.
  • Be able to organize, plan, and execute multiple tasks in a fast-paced work environment.
  • Be able to work in all weather conditions.
  • Have computer data-entry skills.
  • Adhere to regular and predictable attendance.
  • Be at least 18 years of age and have a valid driver's license that meets the requirements.
  • Be able to safely drive a variety of vehicle makes, models, and sizes.
  • Be able to stand for extended periods.
  • Be able to read, write, speak, and understand English.
  • Pass a complete background check as a condition of hiring.
  • Meet the physical activity requirements ranging from light to medium physical work, including constant standing, watching, touching, listening, walking, and talking; frequent bending, stooping, kneeling, lifting, grasping, pushing, and pulling; and potential running, jumping, yelling, or other rapid or forceful movement in emergencies.
  • Meet visual acuity requirements for color, depth perception, and field of vision comparable to clerical, administrative, and machine operator positions.
  • Be able to work in inside and outside environmental conditions, including temperature changes, outdoor weather, slightly elevated ambient noise, and minor atmospheric conditions such as fumes, odors, and dust.

Responsibilities

  • Secure all gates and buildings and patrol the premises; sound alarms and notify authorities in emergencies.
  • Verify that only authorized individuals enter the property and provide facility directions to customers, vendors, and transporters.
  • Check gate passes to ensure vehicles are authorized to exit the property.
  • Check departing vehicles to guard against theft of company property.
  • Greet customers at the gate, provide prompt and courteous service, and resolve customer complaints in a friendly manner.
  • De-escalate difficult situations and collaborate with partners.
  • Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecured doors.
  • Account for and identify keys, codes, and other safety and security information.
  • Maintain a current list of emergency and management telephone numbers.
  • Maintain equipment and facilities, including handheld devices and printers, in good operating condition; notify management of breakdowns and maintenance needs.
  • Maintain a professional appearance and orderly work environment.
  • Practice and promote teamwork and set a positive example through attitude and performance.
  • Maintain good communication with auction team members and leaders.
  • Perform other duties assigned by the designated manager.

Desired Qualifications

  • A high school diploma or GED is preferred.

About the Company

Carvana

Online used-vehicle retailer with nationwide delivery

Carvana runs an online used-vehicle marketplace where customers buy, sell, and trade cars through a nationwide digital inventory and home delivery. It lets buyers complete the entire purchase process online from viewing listings to arranging delivery, with features such as a 7-day money-back guarantee. Selling or trading a vehicle is done online in seconds, streamlining the process with instant offers and vehicle pickup or drop-off options. The service relies on a strong emphasis on convenience and transparency, leveraging technology to simplify car transactions and provide a seamless ecommerce experience. Carvana differentiates itself from competitors by offering a fully online, end-to-end process with nationwide delivery, a no-hassle return policy, and quick online trade-in capabilities, backed by a customer-first approach. The company aims to make buying, selling, and trading cars as easy and transparent as possible for consumers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tempe, AZ
Founded
2012

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