Human Resources Assistant
IHG
Human Resources Assistant
IHG
Global hotel company
Key Responsibilities
1. HR Administration & Documentation
• Maintain accurate, organized, and up-to-date employee records (hardcopy and digital).
• Manage and oversee filing systems for personnel files, contracts, leave forms, training records, and disciplinary documentation.
• Ensure proper documentation control and confidentiality in line with HR policies.
2. HR Operations Support
• Assist AHRM and SHRM in daily HR operations and coordination.
• Prepare HR letters, memos, and documentation (confirmation, disciplinary, employment-related letters).
• Support end-to-end onboarding and offboarding processes, including documentation, employee files, and exit procedures.
• Act as a point of contact for basic employee HR inquiries.
3. HR Office Management
• Ensure HR office and back office areas are consistently organized, presentable, and well-maintained.
• Monitor and manage office supplies, HR materials, and notice boards.
• Uphold a professional and welcoming HR environment for all employees.
4. Payroll & Attendance Coordination
• Verify and consolidate attendance data for payroll processing.
• Assist in tracking overtime, leave, allowances, and benefits documentation.
• Liaise with relevant departments to ensure accurate and timely submission of payroll inputs.
5. Learning & Development Support
• Maintain training records, attendance, and documentation.
• Coordinate training schedules and ensure materials and logistics are prepared.
• Support HRD Corp-related documentation and submissions where required.
6. Employee Engagement & Activities
• Assist in organizing employee engagement activities, CSR programs, and HR initiatives.
• Support internal communication and participation in hotel activities.
7. Compliance & Audit Readiness
• Support adherence to company policies, employee handbook, and Malaysian labour law requirements.
• Maintain proper documentation and records to ensure audit readiness.
Core Competencies
• Strong organizational and administrative skills.
• Attention to detail with ability to manage multiple tasks.
• Good interpersonal and communication skills.
• High level of confidentiality and professionalism.
• Proactive and able to work independently with guidance.
• Good knowledge of MS Office; HRIS knowledge is an advantage.
Qualifications
• Diploma or Degree in Human Resources, Business Administration, or related field.
• Minimum 1–2 years of HR experience preferred; fresh graduates with strong internship exposure may be considered.
• Knowledge of Malaysian Employment Act and HR practices is an advantage.
• Proficient in written and spoken English and Bahasa Malaysia.
IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.
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