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IHG

Global hotel company

Human Resources Assistant

Full-TimeUpdated on 10/14/2026
No salary listed
Junior
Bachelor's
Malaysia
In Person
People & HRHR Operations & Coordination

About the job

Requirements
  • Diploma or degree in Human Resources, Business Administration, or a related field.
  • Minimum 1–2 years of human resources experience is preferred; fresh graduates with strong internship exposure may be considered.
  • Knowledge of the Malaysian Employment Act and human resources practices is an advantage.
  • Proficiency in written and spoken English and Bahasa Malaysia.
  • Good knowledge of Microsoft Office; human resources information system knowledge is an advantage.
  • Strong organizational and administrative skills; attention to detail and ability to manage multiple tasks; good interpersonal and communication skills; confidentiality and professionalism; proactive and able to work independently with guidance.
Responsibilities
  • Maintain accurate, organized, and up-to-date employee records in hardcopy and digital formats.
  • Manage filing systems for personnel files, contracts, leave forms, training records, and disciplinary documentation.
  • Ensure documentation control and confidentiality in line with human resources policies.
  • Assist the Assistant Human Resources Manager and Senior Human Resources Manager in daily human resources operations and coordination.
  • Prepare human resources letters, memos, and documentation, including confirmation, disciplinary, and employment-related letters.
  • Support end-to-end onboarding and offboarding processes, including documentation, employee files, and exit procedures.
  • Act as a point of contact for basic employee human resources inquiries.
  • Keep human resources office and back-office areas organized, presentable, and well-maintained.
  • Monitor and manage office supplies, human resources materials, and notice boards.
  • Maintain a professional and welcoming human resources environment for employees.
  • Verify and consolidate attendance data for payroll processing.
  • Assist in tracking overtime, leave, allowances, and benefits documentation.
  • Liaise with relevant departments to ensure accurate and timely submission of payroll inputs.
  • Maintain training records, attendance, and documentation.
  • Coordinate training schedules and prepare materials and logistics.
  • Support HRD Corp-related documentation and submissions where required.
  • Assist in organizing employee engagement activities, corporate social responsibility programs, and human resources initiatives.
  • Support internal communication and participation in hotel activities.
  • Support adherence to company policies, the employee handbook, and Malaysian labor law requirements.
  • Maintain proper documentation and records to ensure audit readiness.
Desired Qualifications
  • Knowledge of Microsoft Office.
  • Knowledge of a human resources information system.
  • Knowledge of the Malaysian Employment Act and human resources practices.
  • Minimum 1–2 years of human resources experience; fresh graduates with strong internship exposure may be considered.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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