AI Product Engineer

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Role Summary

The Capital Partners (CP) Artificial Intelligence (AI) Product Engineer will help convert approved AI concepts, requirements, and business needs into deployed, scalable, secure, maintainable AI-enabled products and solutions. Working in partnership with the CP AI Strategy & Transformation Leader, AI Design & Enablement function, Product Owners, Business SMEs, Technology, Data, Operations, Risk, Compliance, Legal, Information Security, Change Management, Training, and Executive Leadership, this role will support the design, build, configuration, testing, deployment, monitoring, and ongoing improvement of CP's AI-enabled products, agents, copilots, workflows, integrations, and platform capabilities. The role will be responsible for ensuring AI solutions are engineered into existing workflows where appropriate, supported by clear technical documentation, tested for readiness, aligned to approved requirements, and maintainable after release. This role serves as the bridge between AI strategy, product management, engineering, and operational deployment, helping CP move priority use cases from pilot concepts to production-ready capabilities with measurable business value and sustainable support models.

AI Product Design & Engineering

• Translate approved AI use cases and business requirements into solution designs, technical architectures, user interactions, system dependencies, agent configurations, integration patterns, and implementation plans.

• Build, configure, test, deploy, and maintain AI-enabled products, Copilot Studio agents, workflow automations, connectors, actions, and platform components in alignment with approved requirements.

• Partner with Product Owners and Business SMEs to refine functional requirements, define user journeys, clarify acceptance criteria, and support backlog prioritization based on business value, readiness, and scalability.

• Collaborate with Technology and Data teams to design and implement APIs, connectors, data access patterns, integrations, and platform capabilities needed for CP AI solutions.

• Configure enterprise data connections, authentication approaches, access controls, and environment settings in partnership with appropriate technology and security teams.

• Design AI-enabled workflows that support operational processes, including future-state workflow maps, handoffs, approvals, exception paths, human review, workflow controls, operational safeguards, and production support needs.

Technical Testing, Release Readiness & Operational Support

• Develop and execute technical test plans, including functional testing, access testing, regression testing, integration testing, response-quality testing, and release validation.

• Document test results, defects, remediation actions, deployment dependencies, operational risks, and readiness considerations for review by appropriate stakeholders.

• Provide implementation recommendations and technical tradeoff analysis relating to scalability, maintainability, usability, performance, and operational support requirements.

• Prepare deployment plans, release checklists, runbooks, implementation evidence, known limitations, support requirements, and technical handoff materials to support controlled launch and sustainable operations.

• Support monitoring and observability for AI-enabled products, including usage patterns, user experience metrics, performance visibility, reliability trends, logging, exception tracking, issue triage, and support routines.

• Troubleshoot grounding issues, workflow failures, connector issues, access concerns, performance defects, and production support items in partnership with AI Context Engineers and Technology teams.

• Support platform enhancements and release iterations based on user feedback, monitoring results, and approved backlog priorities.

Governance, Cross-Functional Delivery & Continuous Improvement

• Collaborate with Information Security, Risk, Compliance, Legal, Technology, and Data partners to support secure-by-design implementation, approved access patterns, data protection expectations, and release practices.

• Ensure technical designs, agent configurations, workflow automations, and integration approaches are documented clearly and aligned to approved requirements and operating model expectations.

• Partner with the AI Design & Enablement function to ensure new AI capabilities are accompanied by clear onboarding, communications, training inputs, and support materials.

• Partner with AI Context Engineers to align solution configuration with approved knowledge sources, metadata structures, prompt patterns, system instructions, and context maintenance needs.

• Capture recurring technical issues, user friction points, reliability trends, and platform constraints to inform continuous improvement of AI products and delivery practices.

• Reinforce consistency and shared engineering standards while enabling practical, localized innovation across CP AI use cases.

Relevant Knowledge & Exposure

• 5+ years of relevant work experience required

• Experience supporting software engineering, product engineering, AI solution delivery, workflow automation, systems integration, platform configuration, or technical product management.

• Strong understanding of AI agents, copilots, workflow orchestration, connectors, APIs, authentication patterns, technical testing, monitoring, and production support practices.

• Ability to translate business requirements into buildable technical designs, backlog items, agent configurations, workflow specifications, and release artifacts.

• Experience working with business, technology, data, operations, risk, compliance, legal, information security, change management, training, and leadership stakeholders.

• Strong documentation skills, including solution designs, test plans, release checklists, deployment plans, runbooks, support guides, and technical decision records.

• Copilot Studio agent build experience preferred.

• Experience operating in regulated or complex environments is preferred.

Salary Range

$90,000 - $130,000 base salary + annual bonus opportunity

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.