Lead Supervisor

Job Description

Are you ready to lead the most magical time of the year? The Fairmont Scottsdale Princess is seeking a Lead Supervisor to help create a safe, festive, and unforgettable experience for more than 250,000 Christmas guests during our annual holiday event.

As a Lead Supervisor, you will oversee the daily operations of the event, providing leadership and direction to staff while ensuring exceptional guest service, safety, and operational excellence. This management role is responsible for coordinating all aspects of event operations to deliver a seamless and magical experience for every guest.

This is a seasonal position with employment running from November 2nd through January 10th. Open availability on evenings, weekends, and holidays is required.

Reporting to the Director of Christmas at the Princess Operations, responsibilities and essential job functions include but are not limited to the following:

• Seasonal dates of position: November 2nd through January 10th  
• Develop, inspire, and retain top talent
• Effectively and fairly manage and drive high performance of all colleagues
• Ensure onboarding and continued training of the team
• Lead consistent focus on delivering engaging guest experiences
• Build a team that works well together based on the needs of the division
• Other duties as assigned

Availability Requirements:

• Available for seasonal dates of position: November 2nd through January 10th
• Must be available for shifts beginning at 4 p.m.
• Must be available to work at least three days per week.
• Available evenings, weekends and holidays

Come help us create unforgettable holiday memories at Christmas at the Princess!

Qualifications

• Availability for varied weekly shifts including weekend, closing and peak shifts
• 1+ Years Supervisory Experience
• Must be fluent in Excel, Word, Power Point, Publisher, POS
• Demonstrated success in talent development/management
• Strong communication skills and ability to foster a guest experience focused culture

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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