Inactive

Hersha Hospitality Management

Manages hotels and investments for owners

Outlet Manager

Food & Beverage Operations ManagementPosted on Nov 3

Full-timeFort Lauderdale, FL, USA$70kIn-person

About the Job

Requirements

Three to six years of restaurant experience is required.
The role requires standing for extended periods; walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
The work schedule varies and includes holidays, weekends, and alternate shifts.

Responsibilities

Oversee the management and direction of restaurant operations in accordance with established guest service and sustainability standards.
Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
Ensure food quality is consistent, appealing, and prepared to guest specifications.
Interact with guests to obtain feedback on the quality of service and food in the outlet.
Ensure the restaurant complies with sanitation and safety standards for guests and associates.
Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
Check that all equipment is in working order.
Follow up on work orders to ensure facility repairs and maintenance are completed in a timely manner.
Document inventory forecast usage and monitor supply.
Comply with state, federal, and corporate requirements for serving alcoholic beverages.
Oversee serving staff to ensure proper liquor controls and compliance with cash handling policies and procedures.
Comply with accounting policies to ensure Sarbanes-Oxley Act compliance.
Participate in restaurant marketing efforts, create menu ideas, survey competition, report food trends, and assist in preparing specials.
Practice safe work habits, wear protective safety equipment, and follow Material Safety Data Sheet and Occupational Safety and Health Administration standards.
Service banquets and all in-house functions.
Work with hotel room service staff to ensure excellent coverage and services for employees and guests.
Perform other duties as requested by management.

Desired Qualifications

An associate's degree is preferred.

Overview

Opportunity: Outlet Manager

Oversee management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Food and Beverage Director - Area Food & Beverage Director – Assistant General Manager

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Ensure that food quality is consistent, appealing, and prepared to guest specifications.
Interact with guests to obtain feedback on quality of service and food in outlet.
Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
Check that all equipment is in working order.
Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
Document inventory forecast usage and monitor supply.
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
Oversee serving staff to ensure proper liquor controls are in place and all cash handling policies and procedures are followed. Comply with all accounting policies in order to ensure SOX compliance.
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Servicing banquets and all inhouse functions.
Work with the Room Service hotel staff to ensure excellent coverage and services for all employees and guests.

Position Requirements

Associates degree preferred.
3-6 years restaurant experience required.

Work Environment and Context

Work schedule varies and will include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Compensation: 70000 to 70000 (USD)

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Philadelphia, PA
Founded: 2006

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