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AdventHealth

Integrated health system delivering whole-person care

Training Analyst 1

Corporate & Technical TrainingPosted on Nov 12
Full-timeGreenwood Village, CO, USA$57k - $105.9kHybrid

About the Job

Requirements

  • Possess extensive knowledge of adult learning styles and training delivery in support of physician practice operations, including adoption of practice management and electronic health record systems.
  • Know how to identify education and training needs in a healthcare setting and participate in related program development.
  • Possess extensive experience implementing and coordinating traditional and modern training methods and techniques.
  • Possess working knowledge of instructional design theory and implementation.
  • Complete the full training cycle—assess needs, plan, develop, coordinate, monitor, and evaluate—within an ambulatory healthcare environment.
  • Develop and deliver effective presentations as a trainer.
  • Have significant participation in practice management and electronic health record implementation and/or ongoing support and training programs.
  • Deliver quality educational instruction clearly and concisely to all staff levels, including external agencies.
  • Communicate effectively verbally and in writing with all employee levels, and facilitate group processes and change.
  • Work independently and demonstrate organizational, analytical, writing, and interpersonal skills.
  • Use conflict resolution and customer relations skills.
  • Prioritize and coordinate multiple projects.
  • Understand applicable policies and procedures.
  • Have knowledge of healthcare operations, information technology, revenue cycle, physician practice operations, clinical operations, nursing workflow, physician workflow, and medical information management.
  • Understand revenue cycle and compliance practices.
  • Use Microsoft Office, including advanced Microsoft Word and PowerPoint skills, strong Microsoft Excel skills, and familiarity with Microsoft Teams.
  • Have a valid driver's license and reliable transportation.

Responsibilities

  • Assess training needs through on-site visits, job and process analyses, surveys, and audits.
  • Identify skills or knowledge gaps and collaboratively develop and deploy training strategies to address them.
  • Communicate potential barriers, risks, or delays related to training and the learning plan, including logistics, change management, and user skill-set challenges.
  • Monitor and periodically evaluate training programs to recommend and implement ongoing improvements.
  • Communicate updates and functionality and workflow changes to team members.
  • Engage in ongoing professional development to maintain and enhance job-related knowledge, skills, and competencies.
  • Collaborate with others to deliver training to all team-member levels.
  • Use a variety of training methods, tools, and techniques to support comprehension and performance.
  • Deliver individual, small-group, and large-group training to new and existing users, including physicians, advanced practice providers, clinical support staff, front-office staff, and managerial staff.
  • Coordinate training programs and ensure team members are assigned appropriate training before electronic health record access is granted.
  • Tailor training delivery to adult learners' styles to achieve comprehension and proficiency.
  • Perform other duties as assigned.

Desired Qualifications

  • Have electronic health record implementation and training experience, including athenaCollector, athenaClinicals, Cerner PowerChart Ambulatory EHR, and NextGen, particularly in specialty-care environments.
  • Know quality reporting and physician practice regulatory programs, such as PQRS, MACRA, HEDIS, and MIPS.
  • Have expertise in process mapping and process-mapping tools, including Microsoft Visio.
  • Have project management experience.
  • Have a bachelor's degree.
  • Have adult learner education or teaching experience.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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