About this Role: 

As a D2L Solutions Engineer, you are a member of the Sales team and you’ll spend every day helping those around you get the most out of D2L products and services. You’ll help prospective and existing Corporate clients by understanding their unique needs and proposing a solution including D2L products and services to meet those needs. Your passion for teaching and learning makes people want to open up to you, and your expertise in learning technology and how to accomplish nearly anything using the D2L platform makes you a trusted advisor. You’re excited to speak to everyone from learners, employees and admins to a CIO or CEO, and your demos and presentations provoke gasps of amazement, if not outright applause.

How you’ll make an impact: 

• Be an expert in D2L products, including architecture, functionality, usage, and deployment.
• Work closely with sales in discovery sessions with prospects to map customer requirements to D2L technology capabilities
• Develop and deliver custom demos and presentations to key decision makers to address critical business issues and needs
• Communicate with prospective clients to differentiate the D2L solution from competitors, anticipating and handling objections along the way
• Develop proposals for D2L solutions and contribute to RFP responses
• Provide rapid, accurate responses to questions from sales staff in the field
• Display initiative and self-motivation and deliver high quality work, meeting deadlines for both internal and external customers
• Occasional travel to client sites and conferences
• Other duties as assigned

What you’ll bring to the role: 

• 3-5 years experience in a related role such as teaching, training, instructional design, pre-sales engineering, educational administration or consulting
• Excellent oral and written communication skills, customer service skills, product demonstration skills, and presentation skills
• Basic understanding of web and database technology
• Proven ability to craft a solution and develop proposals and RFP responses with appropriate products and services based on client discussions
• Experience working with Brightspace LMS is ideal but not required 
• Experience working in the learning industry is ideal but not required  
• Fluent in English required, additional language skills are an asset
• Willing and able to travel (roughly 30% of the time)
• Ability to work in Eastern Time Zone hours

Please Note: This role can be done on-site (Kitchener HQ or Toronto Office) or remote within Ontario. 

This job post will close for applications on August 2 at 12pm ET.