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American Vision Partners

Operates large eye care physician network

Ophthalmic Assistant

Clinical Support & Patient AdministrationUpdated on Nov 5
Full-timeNo salary listed

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least one year of ophthalmology assistant or technician experience is required.
  • Knowledge of sterile techniques and applicable clinical protocols is required.
  • Effective verbal and written communication skills are required.
  • A patient-focused approach and commitment to customer service are required.
  • Reliable transportation is required to travel between designated clinic locations daily and, occasionally, between locations during the workday, based on operational and scheduling needs.
  • Ability to distinguish colors and corrected vision to the normal range is required.
  • Ability to stand and/or walk for up to eight hours per day is required.
  • Ability to bend, stoop, twist, and assist patients with turning or arising from an exam chair or stretcher is required.
  • Ability to push wheelchair patients and assist them in arising and returning to a wheelchair or stretcher is required.

Responsibilities

  • Provide support across multiple clinic sites as assigned.
  • Travel between designated work locations as required by operational needs and scheduling demands.
  • Adapt to varying workflows, providers, and patient volumes across clinic sites.
  • Greet patients and visitors promptly and provide courteous, helpful service.
  • Obtain and document ophthalmic and medical histories in accordance with established guidelines.
  • Perform testing appropriate to the scheduled examination, patient complaints, and medical history.
  • Perform visual acuity testing, autorefraction, manual and automated lensometry, Goldmann and Tono-Pen tonometry, and keratometry in accordance with established guidelines.
  • Evaluate pupils, extraocular muscle function, and confrontation visual fields.
  • Train first-time contact lens wearers in the proper use and care of soft and rigid gas-permeable contact lenses.
  • Perform color vision, depth perception, and Schirmer’s tear testing as indicated by established guidelines.
  • Determine when additional diagnostic testing is needed and coordinate follow-up testing in accordance with established guidelines.
  • Perform diagnostic testing, including immersion A-scan, optical coherence tomography, and visual field testing.
  • Instill mydriatic agents when indicated and in accordance with established guidelines and applicable protocols.
  • Review patient charts and document testing and examination results to ensure completeness and accuracy.
  • Review documentation for quality assurance, including diagnoses, treatment plans, and return-to-clinic instructions.
  • Educate patients regarding ophthalmic conditions and obtain informed consent for minor procedures and injections performed in the clinic, as appropriate to the role.
  • Explain and demonstrate procedures to promote patient awareness, understanding, and cooperation.
  • Provide care and support to patients across all age groups.
  • Maintain clean, organized, and properly equipped examination rooms throughout the workday.
  • Prepare examination rooms and escort patients to and from checkout when appropriate and feasible.
  • Monitor electronic faxes and electronic prescriptions to ensure successful transmission and a sent status.
  • Monitor and complete incoming tasks in a timely manner.
  • Communicate clinic delays, patient-flow concerns, and other operational issues to management in a timely manner.
  • Monitor supply levels, maintain appropriate inventory, and submit orders to Purchasing as needed.
  • Clean patient examination rooms and maintain diagnostic testing equipment in accordance with established cleaning and infection-prevention protocols.
  • Demonstrate compliance with applicable organizational requirements, policies, and procedures.
  • Understand and adhere to all MIPs requirements and Out-Patient Treatment Center policies and procedures.
  • Follow established professional, teamwork, and customer-service standards.
  • Work toward obtaining certification or maintain certification requirements appropriate to the level held, including Certified Ophthalmic Assistant, Certified Ophthalmic Technician, or Certified Ophthalmic Medical Technologist.
  • Assist with minor office procedures, including laser treatments, excisions, and other procedures performed in the clinic, as appropriate to the role.
  • Check expiration dates of medications and supplies stored in the back office as requested, and address expired items in accordance with established protocols.
  • Demonstrate and maintain current competencies applicable to the position.
  • Remain informed of company policies, procedures, and organizational updates through appropriate communication channels, including the internal employee website.
  • Perform other duties as assigned to support efficient patient flow and smooth clinic operations.

About the Company

American Vision Partners

Operates large eye care physician network

American Vision Partners is a large network of eye care physician groups. It coordinates with more than 130 doctors and 100 eye care centers across Arizona, Texas, New Mexico, Nevada, and California, including several ambulatory surgery centers and satellite clinics. The company partners with respected ophthalmology practices and provides a shared management system, infrastructure, and technology to support patient care. It helps partner practices run efficiently by offering centralized services, enabling doctors to focus on eye care rather than administration. Its strengths come from a long-standing portfolio of practices (many with 30+ years in operation) and a national footprint that enables scale and standardized care. The goal is to deliver high-quality eye care to communities through a coordinated network of practices and resources.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
2017

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